Video lessons are in really bad quality

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Avatar of Manoel
The video lessons are in really, really, really bad quality on iPad, and there's no way to set the quality anywhere. My internet is fast enough, the loading bar loads almost instantly. I purchased a subscription and I am disappointed. There's no way I am watching videos in that quality. Please add a button so we can set the quality on iOS too!! Thank you.
Avatar of Skinnyhorse

     Just an iPad issue, not an issue on computers?

Avatar of Ziryab
I watch the videos on my iPad every week. I think the quality is just fine.
Avatar of Manoel

I just checked, I would say the quality is alright on computers. I don't believe it's HD and if it is then it must be in 720p or so. On my iPad it looks more like it's 360p, it's really frustrating…

Avatar of Slartibartfast42HG

The iPad App video quality is terrible. If you view the videos via a browser on an iPad the quality is much better. It suggests to me the Chess.Com app is the issue. 

Avatar of Slartibartfast42HG

Is there a way to raise issues with the developers? I'd really like to be able to watch videos via the App.

Avatar of Manoel
Slartibartfast42HG hat geschrieben:

Is there a way to raise issues with the developers? I'd really like to be able to watch videos via the App.

 

Yes, the app is the issue. There's so much room for improvement on the app, it would be cool of the developers read these threads on the forum.

Avatar of Cheisneisterr

Try to removr scratches on ur ipad

Avatar of Manoel
Cheisneisterr hat geschrieben:

Try to removr scratches on ur ipad

 

If at least you were funny … my iPad has no scratches. The videos are streamed in poor quality on iOS devices, that's all.

Avatar of Manoel
BumBoyBen hat geschrieben:

You get video lessons with gold? I thought you need diamond?

 

Okay I have to correct myself, I just saw they aren't video lessons but just the videos under "Videos". You see, I haven't even really watched them, because the quality is so bad.