Video lessons are in really bad quality

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Manoel
The video lessons are in really, really, really bad quality on iPad, and there's no way to set the quality anywhere. My internet is fast enough, the loading bar loads almost instantly. I purchased a subscription and I am disappointed. There's no way I am watching videos in that quality. Please add a button so we can set the quality on iOS too!! Thank you.
Skinnyhorse

     Just an iPad issue, not an issue on computers?

Ziryab
I watch the videos on my iPad every week. I think the quality is just fine.
Manoel

I just checked, I would say the quality is alright on computers. I don't believe it's HD and if it is then it must be in 720p or so. On my iPad it looks more like it's 360p, it's really frustrating…

Slartibartfast42HG

The iPad App video quality is terrible. If you view the videos via a browser on an iPad the quality is much better. It suggests to me the Chess.Com app is the issue. 

Slartibartfast42HG

Is there a way to raise issues with the developers? I'd really like to be able to watch videos via the App.

Manoel
Slartibartfast42HG hat geschrieben:

Is there a way to raise issues with the developers? I'd really like to be able to watch videos via the App.

 

Yes, the app is the issue. There's so much room for improvement on the app, it would be cool of the developers read these threads on the forum.

Cheisneisterr

Try to removr scratches on ur ipad

Manoel
Cheisneisterr hat geschrieben:

Try to removr scratches on ur ipad

 

If at least you were funny … my iPad has no scratches. The videos are streamed in poor quality on iOS devices, that's all.

Manoel
BumBoyBen hat geschrieben:

You get video lessons with gold? I thought you need diamond?

 

Okay I have to correct myself, I just saw they aren't video lessons but just the videos under "Videos". You see, I haven't even really watched them, because the quality is so bad.