Add minimum account age/games played filter for matchmaking

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Avatar of hedonit
100% of cheaters have new accounts with limited game histories. Let users filter matchmaking with criteria to avoid these risky accounts.
Avatar of Martin_Stahl

I don't believe that any filters are going to be created but staff are looking into changes in the matchmaking algorithm that would work in a functionally similar manner

https://www.chess.com/blog/FairPlay/breaking-down-100-000-closures-a-month

Avatar of hedonit

Filters immediately address the problem with minimal dev time. This could be implemented by end of business tomorrow.

"Looking into changes" really isn't enough. This is an obvious opportunity to push quality of life features for established players to test efficacy before making sitewide changes. Chess.com operates from a disadvantaged position where cheaters represent a major UX problem. You can only catch them after they've created a poor experience for legitimate players. Forcing new accounts to establish themselves creates asymmetric costs where an initial investment is required before they have the opportunity to cheat.

Avatar of hedonit

This is a classic example of deprioritizing paying members because there is no upsell opportunity. 
What a shame.

Avatar of GraysonKellogg
There is actually a “Minimum Games Played” filter, but it’s on the website and really hidden. They should make an account age filter, though.
Avatar of GraysonKellogg
Plus, it is only for Daily Games… I agree that both of them should be available everywhere.
Avatar of hedonit

Anyone else willing to cancel their subscription if Chess.com continues to prioritize free accounts over paid accounts?

Avatar of GraysonKellogg
hedonit wrote:

Anyone else willing to cancel their subscription if Chess.com continues to prioritize free accounts over paid accounts?

No. In fact, I think prioritizing free users is very good! Many people can't afford or do not want subscriptions, so giving more features to free users is definitely a good thing for the vast majority of players.

Avatar of AndrewSmith

Put it forward as a suggestion,

Avatar of hedonit
AndrewSmith wrote:

Put it forward as a suggestion,

How do I do that? I thought I already had by making this post.

Avatar of justbefair
hedonit wrote:
AndrewSmith wrote:

Put it forward as a suggestion,

How do I do that? I thought I already had by making this post.

You have to use the Support system.

Avatar of SacrifycedStoat
If there was a minimum game history, no one would ever be able to play their first game!
Avatar of hedonit
SacrifycedStoat wrote:
If there was a minimum game history, no one would ever be able to play their first game!

Strawman.

Avatar of GraysonKellogg

Here's a secret: You can suggest things, but I highly doubt chess.com even looks at it. It's probably just there to make us feel heard, but they probably ignore us.

Avatar of BasixWhiteBoy
GraysonKellogg wrote:

Here's a secret: You can suggest things, but I highly doubt chess.com even looks at it. It's probably just there to make us feel heard, but they probably ignore us.

Thanks for sharing all of chess.com's secrets. Do you have any more to share? We're all listening.

Avatar of GraysonKellogg
BasixWhiteBoy wrote:
GraysonKellogg wrote:

Here's a secret: You can suggest things, but I highly doubt chess.com even looks at it. It's probably just there to make us feel heard, but they probably ignore us.

Thanks for sharing all of chess.com's secrets. Do you have any more to share? We're all listening.

I can’t tell if that’s sarcastic or not…

Avatar of hedonit

Implement this easy fix Chess.com