Warning on SHAM by chess.com

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Avatar of Sub1000

Actually, just because something says "unlimited" does not mean is has to be actually infinite.

Still think you're right? Contact an attorney and ask them if you have a claim. They will tell you to go away. lol.

Same reason why you cannot get actually unlimited use of a cellphone on an "unlimited" plan, or actually unlimited topings on an "unlimited" topping pizza.

These threads are getting sort of irritating.

Avatar of kco
Sub1000 wrote:

Actually, just because something says "unlimited" does not mean is has to be actually infinite.

Still think you're right? Contact an attorney and ask them if you have a claim. They will tell you to go away. lol.

Same reason why you cannot get actually unlimited use of a cellphone on an "unlimited" plan, or actually unlimited topings on an "unlimited" topping pizza.

These threads are getting sort of irritating.

You are not alone.

Avatar of bg001

monitor wrote:

Hello!

The Chess.com Computer Analysis is going through a few changes at the moment, we are looking to raise the limits higher than 100 games for the very near future and upon the release of v3 the number of possible analyses will be unlimited.

As an apology we've extended your diamond membership by another month!

Thanks for reporting this to us.

Monitor.

 

 
Hmmmmmm, next sham ? you sayed 1 mouth, why i payed next mouth ???????   hmmm chess.com is very bad. report to policy !!!
Avatar of kco

"mouth" ?, I am sure you mean "month".

Avatar of Gm_andrewfeng
kco wrote:

"mouth" ?, I am sure you mean "month".

Don't be a grammar Nazi...

Avatar of kco
Gm_andrewfeng wrote:
kco wrote:

"mouth" ?, I am sure you mean "month".

Don't be a grammar Nazi...

A bit sore for not getting in the RSS.

Avatar of Poryg

něco mi říká, že se vůbec není čemu divit, že mu sto her týdně nestačí, když analyzuje počítačem každou blicku a bullet, kterou sehraje.

Avatar of bg001

proste ide o to ze tam pisu nelimitovane analyzy ktore su v skutocnosti limitovane to som teda akceptoval ze ako ospravedlnenie ich podvodu mi dali jeden mesiac. Do teraz neaktualizovali svoj system a zavadzaju nadalej zakaznikov. Pri kupe diamantoveho uctu som zrusil ihned renew, co oni spravili sami z vlastnej vole to aktivovali a strhlo mi to dalsie peniaze bez mojej vole. toto je ako co aky pristup preco si ukladaju tie 3 cislice na platbu. z akeho dovodu ako si mozu nieco taketo dovolit, proste u mna ako chess.com uplne skoncili. je to americka firma a upovedomim na vsetky hlavne pobocky kazdeho americkeho statu tuto skutocnost ako oni podvadzaju svojich zakaznikov nech si to riesi uz ich policia. takato firma by mala zaniknut !!!! ide o princip.

Avatar of Zezikcz

So you cancel your monthly subscription and they charged you anyway? Ok, no money for chess.com from me. Thanks for your warning.

Avatar of Scottrf
Zezikcz wrote:

So you cancel your monthly subscription and they charged you anyway? Ok, no money for chess.com from me. Thanks for your warning.

They always refund if you complain. No quibbles.

They charge if you don't cancel a recurring subscription. Same as any other company. People just don't track it properly.

Avatar of bg001

steps:

1) buy diamond

2) cancel renew

3) unlimited is limited

4) next mouth have free mounth becouse have chess.com appology with sham for unlimited is limited.

5) chess.com activate payment next mounth on his own dude.

is >1mounth and not update buy page with repair information for people. and free mounth is not free mounth but payment mounth !!!

Avatar of DrSpudnik

Ah, the problems of modern existence! Cry

Avatar of heyRick

bg001 wrote:

So, i buyed diamond account and payed 13eur on 1 mounth. On table is unlimited compter analyse game (2500elo computer). And unlimited is not unlimited.

THIS IS BIG SHAM by chess.com !!!

if you contact customer service they will take care of this. this site is a class act. just contact them.

Avatar of TurboFish
bg001 wrote:

how try v3 ?

If you're a premium member, cick on the "Try the new Chess.com!" link at the very bottom of the page.

Avatar of breakerofwind

"As an apology we've extended your diamond membership by another month!"  Extended means at the end of your term, you get another month free.  For example, if your term ends in December, you get January free.  Extended does not mean the next month.

Avatar of bg001

i ended at this mounth and canceled renew (previous mounth) !!!! chess.com activate payment mounth no free mounth !

Avatar of bg001

hmm no answer ???? ok

Avatar of Martin_Stahl

Have you opened a new ticket about it? Doesn't hurt to post here but will probably get a lot better traction with a ticket.