We do not have Safe Mode button? | We cannot get out of Safe Mode?

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Avatar of USA-Elephant

Hi ... 

Where is safe mode button? It used to be in privacy right? 

Some of my students cannot get to forums as see image below 

As well I and my students no longer have safe mode button but we used to as I help them enable it and now they are older and we want to disable it but its not there on any ones settings even mine no longer has a safe mode button?

See images below:

Avatar of Martin_Stahl
USA-Elephant wrote:

Hi ...

Where is safe mode button? It used to be in privacy right?

Some of my students cannot get to forums as see image below

As well I and my students no longer have safe mode button but we used to as I help them enable it and now they are older and we want to disable it but its not there on any ones settings even mine no longer has a safe mode button?

See images below:

They'll need to contact Support using the Help option in the menu if they previously had Safe Mode enabled and want to disable it.

It was removed as an available option but those previously with it enabled kept the setting.

Avatar of USA-Elephant

@Martin_Stahl ... As always thank you for your kind help / response.

That said are you sure about them taking away a feature as such and then for any client / user on here has to them individually write chess.com support to change a feature?

I have about 40 - 50 students not all ready for chess.com yet however about 27-35 are ... and when I first started them I configure (or helped them configure) safe mode "on" as they were pretty small then ... but they are older now and we need this function off. As they cannot do certian things of their needs.

So are we sure we have to write chess.com support for every student and or regarless of students again are we sure to make a config. change in our own profiles we have to draft a email? Just seems a bit too much work. So I have written support to find this out ... yet never hurts to seek others opinions happy.png

Again thank you ~