what will chess.com be like in the future; an omimous warning about trolling

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Apollo548

Hey!

I am not that bad when it comes to being funny!

 

I do not mock people! I just make fun of my own people lol!

Martin_Stahl
The_Chin_Of_Quinn wrote:
Martin_Stahl wrote:
I seriously doubt it was about the money.

?

Didn't he get an MBA from some expensive college? He bought the domain for cheap and made a ton of money. Ok, so maybe he also likes chess. I don't understand why you would seriously doubt a businessman isn't in it for the money.

 

Because he could have made a lot more going into a different business.

 

As to the previous question on ads, every bit of income helps run the site. 

GodsPawn2016
Martin_Stahl wrote:
The_Chin_Of_Quinn wrote:
Martin_Stahl wrote:
I seriously doubt it was about the money.

?

Didn't he get an MBA from some expensive college? He bought the domain for cheap and made a ton of money. Ok, so maybe he also likes chess. I don't understand why you would seriously doubt a businessman isn't in it for the money.

 

Because he could have made a lot more going into a different business.

 

As to the previous question on ads, every bit of income helps run the site. 

No one is begrudging Erik makng some money, Im just saying that a businesses #1 priority is profit.  If Erik bought chess.com just to spread the love of chess it would be a completely free site.  

thegreat_patzer

and my point ISN'T that Eric is exactly TRYING to trash the site or anything.  Rather he thinks along the lines that "If people have problem with comments on the forum they can just chillax and not read it".

 

Loud, colorful,  argumentative, and Ridiculous posts DO attract more posts & keep the feeling of a big community on the forums.  (since there's less lurkers and more ranting)

 

@Rusbell.  as a guy that made vow (and invited others to join it) to not feed a troll.  It didn't work so well.  even when lots of people agreed with me- some of those guys couldn't give up the obsession on one guy and let his posts sit in silence.

I think that "not feeding the trolls" seems like generally good advice but very poor policy on how to prevent trolling.

 

the fact is while one person CAN (and should) hold back his comments- there's always someone younger, more offended, or unwilling to NOT "feed the troll".

only occasionally have I seen obviously provocative posts wither in a sea of silence.  More generally someone cracks and get emo; and the troll piles on the hate.

 

instead; the advice to quite worrying about it and move on is solid great advice.   also Helpful is to spend less time on the forum and I think I will.

thegreat_patzer

@gorum...

no

I really think SOME people like making people upset.  OR some people enjoy making certain people upset.

 

saying it doesn't happen is like saying that they are no bullies.

instead bullies are Just Misunderstood leaders. (?)

 

I'm also saying its a behavior like lying or exaggerating.  so people that Might decide to troll in a place where there was a lot of insults and unmoderated content.-- and the article says that.

David

I think we've already seen the sort of dynamic in that posted article in our very own Open Discussion group - largely unmoderated, it's got lots of the anti-social behaviours described, and several people have flat out refused to participate there.

I don't think the main forums will ever get to that point. I do wonder whether the Chess.com statistics are capturing how much time people spend on what part of the site: I know that they're very happy with V3 because more people are spending time here for longer periods, although how much of that is due to new initiatives like the PRO Chess League and the Speed Chess Championships rather than V3, I'm not sure. And I have no idea whether they're looking at how much time people are spending on the forums.

I know in Chess.com's early days, the social aspect was super important to Erik and was one of the reasons he set it up - you just have to read his blog posts about the history of the place or some of his early anniversary reflections to see that. I'm not sure that it has the same priority for him now as it did, although he does still crop up in threads sometimes.

Bonsai_Dragon

A thief is robbing house in your neighborhood, the police don't arrest him, instead they tell you just ignore him, he will go away. We need the thief, he generates income for security equipment, locksmiths, law enforcement, jails, etc.

GodsPawn2016
Bonsai_Dragon wrote:

A thief is robbing house in your neighborhood, the police don't arrest him, instead they tell you just ignore him, he will go away. We need the thief, he generates income for security equipment, locksmiths, law enforcement, jails, etc.

Yea...I have issues with this "Let everyone do what they want" mentality.  It doesnt work, just look at our society.  "As long as im not hurting anyone, its ok" doesnt work either.  

Martin_Stahl
GodsPawn2016 wrote:

No one is begrudging Erik makng some money, Im just saying that a businesses #1 priority is profit.  If Erik bought chess.com just to spread the love of chess it would be a completely free site.  

 

Of course he wanted to make a business out of it and hopefully make enough to provide for at least his family. As was said, he is a business person. However, had he just been in it for the money, he would have found a different business to try out and would have likely made much more money in the intervening years.

 

Doing something for love is one thing, but if you can do something you love and provide for yourself (and ultimately a number of other people too), that is even better. I doubt anyone gets into chess thinking they will make big money (well I'm sure some do).

danjuandemarko

womens intuition! you just can't compete with it.

GodsPawn2016
Whip_Kitten wrote:

90% of the trolling on here is done by 2-4 people who create a bajillion accounts so they can misbehave with impunity.  Fingerprint some computers and block them, no.

The rules are not followed, or enforced.  That is why trolling is allowed.

danjuandemarko

the future is now.

The_Chin_Of_Quinn
GodsPawn2016 wrote:
Bonsai_Dragon wrote:

A thief is robbing house in your neighborhood, the police don't arrest him, instead they tell you just ignore him, he will go away. We need the thief, he generates income for security equipment, locksmiths, law enforcement, jails, etc.

Yea...I have issues with this "Let everyone do what they want" mentality.  It doesnt work, just look at our society.  "As long as im not hurting anyone, its ok" doesnt work either.  

If allowing people to rob from  your home were socially and economically feasible, then it would be allowed... but that example is a little ridiculous. And I don't know who is suggesting to let people do whatever they want. It's simple cost benefit analysis. Humans naturally use anonymous situations to vent other life frustrations, so it's impractical to stop trolling completely. You set some bare minimum standards, and hire a staff big enough to enforce it.

The_Chin_Of_Quinn
Whip_Kitten wrote:

90% of the trolling on here is done by 2-4 people who create a bajillion accounts so they can misbehave with impunity.  Fingerprint some computers and block them, no.

What do you mean by fingerprint a computer?

GodsPawn2016
The_Chin_Of_Quinn wrote:
GodsPawn2016 wrote:
Bonsai_Dragon wrote:

A thief is robbing house in your neighborhood, the police don't arrest him, instead they tell you just ignore him, he will go away. We need the thief, he generates income for security equipment, locksmiths, law enforcement, jails, etc.

Yea...I have issues with this "Let everyone do what they want" mentality.  It doesnt work, just look at our society.  "As long as im not hurting anyone, its ok" doesnt work either.  

If allowing people to rob from  your home were socially and economically feasible, then it would be allowed... but that example is a little ridiculous. And I don't know who is suggesting to let people do whatever they want. It's simple cost benefit analysis. Humans naturally use anonymous situations to vent other life frustrations, so it's impractical to stop trolling completely. You set some bare minimum standards, and hire a staff big enough to enforce it.

No one is suggesting you can completely stop online stupidity.  But at least put something in place to help reduce it.  New accounts get a 7 day ban on posting.  Require a credit card to sign up ( i know...never gonna happen.) No posting in the forums except for Help and Support until you have played a set number of long time control games.  

danjuandemarko

too sensible for implementation :(

The_Chin_Of_Quinn
GodsPawn2016 wrote:
The_Chin_Of_Quinn wrote:
GodsPawn2016 wrote:
Bonsai_Dragon wrote:

A thief is robbing house in your neighborhood, the police don't arrest him, instead they tell you just ignore him, he will go away. We need the thief, he generates income for security equipment, locksmiths, law enforcement, jails, etc.

Yea...I have issues with this "Let everyone do what they want" mentality.  It doesnt work, just look at our society.  "As long as im not hurting anyone, its ok" doesnt work either.  

If allowing people to rob from  your home were socially and economically feasible, then it would be allowed... but that example is a little ridiculous. And I don't know who is suggesting to let people do whatever they want. It's simple cost benefit analysis. Humans naturally use anonymous situations to vent other life frustrations, so it's impractical to stop trolling completely. You set some bare minimum standards, and hire a staff big enough to enforce it.

No one is suggesting you can completely stop online stupidity.  But at least put something in place to help reduce it.  New accounts get a 7 day ban on posting.  Require a credit card to sign up ( i know...never gonna happen.) No posting in the forums except for Help and Support until you have played a set number of long time control games.  

People seem eager to suggest a wait period before posting, but that doesn't help. Trolls can simply open accounts in batches to avoid the wait period. When one account is banned, they can log in with their next one, which has been waiting for weeks, months, or even years.

Credit card to sign up is fine. It might reduce playing members from #1 most popular site to not even in the top 10, but certainly the small group you have left would be serious. I imagine this would make it very similar to ICC and possibly to the ICC forums.

Long games also does not help. That just encourages trolls to abort (or play some minimum number of moves then resign) to meet their quota. Meanwhile you require honest people to play time controls they may have no interest in playing, including beginners who may want to ask questions immediately.

---

The best remedy is fast and consistent moderating. No matter how many accounts they open, or what nonsense they post, if it's quickly deleted then they get no attention. You've removed  their incentive to misbehave.

The_Chin_Of_Quinn
donjuan-demarco wrote:

too sensible for implementation :(

It's only sensible if you think like an honest person. You have to imagine how a troll or a dishonest person would think.

danjuandemarko

you don't think highly of chess.coms interest in having good staff then.

The_Chin_Of_Quinn

I think Erik's interest is running a profitable business. I think the forums are an afterthought.

They have stuff like the Pro Chess League (with 5 figure prizes) and Chess TV going on. Tons of videos and blogs, news, I think those things are viewed as more important.