The sitte does not use not in the player pools.
What you're describing is lag and/or disconnects.
https://support.chess.com/en/articles/8652402-how-can-i-optimize-my-online-chess-performance
https://support.chess.com/en/articles/8584209-how-do-i-fix-my-disconnect-lag-issues
In 1 min bullet game i had been pitched against bots and with real players more than 30 seconds were eaten up hence my ratings kept fluctuating. because I used to scale up my ratings when their hounds were asleep however they put up some new system where either you were pitched against bots or time eating up clock is spinached. so from 800 ratings i was reduced to 300 ratings, hence I gave up and started playing 5 min game. I have been 1100 ratings player at one time before I developed crush for 1 min game, when i started playing it my ratings was in 900s I was again reduced to 600s due to consecutive game abondened pretext whereas my internet is good and was showing 7 MBPS. when my bars are removed with an internet red blinking drama, I am at loss to see this highhandedness/