Account closed

It means they've just packed up and gone, either got bored of chess 😲😲😲 or they are going to open a new account so they can join a tournament 800-1000 when they are actually 100s of points higher.

Then it would say inactive

Some of it depends on if the account was closed in v2 or v3. When an account is closed in v3, the icon is more descriptive. So, if it has the red icon above, but no real description, it was likely closed in v2 and likely a self-closed account.

Oh okay thanks for the info!

See the following links for some insights:

https://www.chess.com/article/view/chess-com-fair-play-and-cheat-detection

https://support.chess.com/customer/en/portal/articles/1444879-fair-play-on-chess-com-what-you-need-to-know

https://www.chess.com/blog/DanielRensch/cheating-on-chesscom

However, Chess.com is not going to discuss any specifics of its cheat detection methods in the public forums - that would be counter productive. You can, however, get some insights in the Cheat Detection Club at https://www.chess.com/club/cheating-forum

David, moderator

Some accounts are closed by chess.com staff because of violated fair play

What do you mean?

I mean that someone was caught cheating.

Interesting.

So he was cheating.

*Witcher hmm activated*

Hmmm.

It's a back-end closure

If the account was closed more recently, it was probably closed on the member's request by chess.com staff, usually because they would like to start a new account but still keep their old membership. That's what I asked staff to do with my old account and I still got to keep my gold membership on this one.

Unapproved alternate accounts can get closed:

https://support.chess.com/article/596-can-i-have-multiple-accounts

Depending on the reason, you might be able to get the other account reopened by contacting support:

https://support.chess.com/article/346-contact-us

As mentioned, you'll have to contact support.

Depends on the reason.

A chess user named KalTheGreat had his account closed because he kept resigning in games (including one game where I played and beat him).

Hi, This is an alt account of Aryush2011 . my account Aryush2011 got closed today for winning anaginst my friend as he kept resigning for about 40 games or so , an appology to the staff and this will never repeat , could you please open my account again please , Thanks , Aryush2011 & if you are wondering whats my friends account its "koolaidgatorade" the account i am typing this message from , please help me reopen my account #chess.comreopenaccounts

You should have received an email about the closure about your options. Ultimately you'll need to contact support directly, using the email account tied to your account:

https://support.chess.com/article/346-contact-us

Well, mine does. I'm now a 488 in rapid due to this.