account disabled

Sort:
Avatar of MGleason

He will need to contact support.

Looking at the account, though, I see a bunch of very short losses in his recent game archive. That looks like sandbagging - intentionally losing games. That would be a violation of fair play rules.

He should contact support, and he should also review the rules to make sure he knows what is not permitted.

See https://www.chess.com/legal/fair-play and https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com

Avatar of Clouds156

He tried already sending a Gmail to the chess people but it was blocked

Avatar of BillPhilip
Clouds156 wrote:

He tried already sending a Gmail to the chess people but it was blocked

Maybe, he should use another email to contact the Support. And, should explain the issue by mentioning his closed account username and related email address.

Avatar of Martin_Stahl
Clouds156 wrote:

He tried already sending a Gmail to the chess people but it was blocked

Try using the contact form.

https://support.chess.com/collection/343-contact-us

Avatar of A-dog-on-a-log

I have been banned from chess.com and got my account closed, so I looked up how I may have broken the rules. I had absolutely no idea that making three accounts is considered cheating, but I am really into chess right now and loving the community so is there any way I can get my main account open? I will of course delete the two I made after.. Please help.

Avatar of A-dog-on-a-log

User name - ShuvajeetDas

Avatar of DrSpudnik
A-dog-on-a-log wrote:

I have been banned from chess.com and got my account closed, so I looked up how I may have broken the rules. I had absolutely no idea that making three accounts is considered cheating, but I am really into chess right now and loving the community so is there any way I can get my main account open? I will of course delete the two I made after.. Please help.

Even if you're too busy to read the Terms of Service, these rules still exist and will be applied, often by an uncaring computer. Ignorance of the law is no excuse. You need to learn your lesson and move on.

Avatar of Martin_Stahl
A-dog-on-a-log wrote:

I have been banned from chess.com and got my account closed, so I looked up how I may have broken the rules. I had absolutely no idea that making three accounts is considered cheating, but I am really into chess right now and loving the community so is there any way I can get my main account open? I will of course delete the two I made after.. Please help.

If it was closed for multiple accounts staff may reopen but if it was used for rating manipulation, they probably won't. Either way, you should contact support directly.

https://support.chess.com/collection/343-contact-us

Avatar of MGleason
Martin_Stahl wrote:
A-dog-on-a-log wrote:

I have been banned from chess.com and got my account closed, so I looked up how I may have broken the rules. I had absolutely no idea that making three accounts is considered cheating, but I am really into chess right now and loving the community so is there any way I can get my main account open? I will of course delete the two I made after.. Please help.

If it was closed for multiple accounts staff may reopen but if it was used for rating manipulation, they probably won't. Either way, you should contact support directly.

https://support.chess.com/collection/343-contact-us

See also the rules for multiple accounts: https://support.chess.com/article/596-can-i-have-multiple-accounts

Note especially that you need to get approval for the second account, and that you must never make the accounts play against each other.

Avatar of MGleason
ArchEmperorSolev wrote:

If you are rated 2300+ and you use a 1600 rated bot your cousin made, would that be illegal?

Yes.

See https://www.chess.com/fair-play and https://support.chess.com/article/648-what-do-i-need-to-know-about-fair-play-on-chess-com

All your moves must be your own moves.

Even if the engine you're using is weaker than you are, it is still cheating.

Avatar of DrSpudnik
ArchEmperorSolev wrote:

Hmn.

The "Hmn" says it all.

Avatar of DrSpudnik
ArchEmperorSolev wrote:

I am not a suspicious person.

Just what a suspicious person would say.

Avatar of DrSpudnik
ArchEmperorSolev wrote:

I have never used an engine in any of my games, you can check.

How could I check that?

Why would I bother?

Avatar of DrSpudnik

What am I supposed to look for? Magic moves? The chess.com computer scans games anyhow. It may be busy from time to time, but eventually it catches the sloppiest and laziest.

Avatar of Arpitrubixcube

I was playing with my friend online and I was showing him few tricks. Then I we played some rated games of chess and then I won most of them but after a few games I got banned. I don't know any reason for that. Can I get my account back now?

Avatar of Arpitrubixcube

I get matched with cheaters whom I report but never get banned but I got for playing with my friend and winning. I want my account back can I get it.

Avatar of HYPER-CHICKEN

My gmail is farihz13th@ and my username is GOTYOUCHESS my account has been disabled 🙃 and i don't know what did i do wrong

Avatar of BillPhilip
HYPER-CHICKEN wrote:

My gmail is farihz13th@ and my username is GOTYOUCHESS my account has been disabled 🙃 and i don't know what did i do wrong

It looks like there is an issue with multiple accounts...

Please check with the help on 'multiple accounts'...

Avatar of Martin_Stahl
HYPER-CHICKEN wrote:

My gmail is farihz13th@ and my username is GOTYOUCHESS my account has been disabled 🙃 and i don't know what did i do wrong

@GOTYOUCHESS isn't disabled

If you meant @GOTYOUCHESS18 the email address associated with the account should have received a message about the account closure.

Avatar of Martin_Stahl
PrinceOpiala wrote:

My Account Was Disable, I don't know why it was disable I really like that account because it was high elo and i play it everyday but today when I open it it was disable and I didn't see and there was no message in my email what should i do?

If you look at the profile it will show the closure reason and a link to the article that explains theat type of closure.

You can contact Support using the option in the menu and get your options.