Ads randomly opening while I am playing

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blunderpuff

still going on. absolutely ridiculous.

TheMidnightExpress12
blunderpuff wrote:

still going on. absolutely ridiculous.

I would recommend an adblocker

Martin_Stahl
blunderpuff wrote:

still going on. absolutely ridiculous.

Can you report the bad ad(s)? The previous issue was resolved but it's possible some new bad ads made it through.

https://support.chess.com/en/articles/8647548-how-do-i-report-a-bad-ad

dinoguy_1

Still happening to me-every game. Started about a week ago and now it's really bad.

Martin_Stahl
dinoguy_1 wrote:

Still happening to me-every game. Started about a week ago and now it's really bad.

Can you provide links to the ads? Or report as mentioned in my previous link?

frescorico

The excessive pop-up ads are severely impacting the gameplay experience, rendering the games virtually unplayable. I sincerely hope this issue is addressed promptly, as it would be unfortunate to seek an alternative platform due to this frustration. The need to constantly close fullscreen pop-up ads is not only disruptive but also highly unreasonable. Please take immediate action to resolve this matter.

Martin_Stahl
frescorico wrote:

The excessive pop-up ads are severely impacting the gameplay experience, rendering the games virtually unplayable. I sincerely hope this issue is addressed promptly, as it would be unfortunate to seek an alternative platform due to this frustration. The need to constantly close fullscreen pop-up ads is not only disruptive but also highly unreasonable. Please take immediate action to resolve this matter.

Staff have addressed some but without a links to the offending ads, it is harder to find where there are coming from to stop them.

Megapig9001

Just wanted to say that I'm not encountering this problem anymore. Thank you to the staff for fixing this!