When you are logged into Chess.com you may be getting alert boxes on the site in place of email notifications. If you are not receiving email alerts at all, then the emails may have been filtered into your spam folder. If this is the case you should make sure you have "@chess.com" as an approved sender to your email.
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If I'm logged in and have my online chess page or my home page open in a browser do I have to REFRESH to see game alerts or will the page automagically refresh when a game is available?
I am not getting e-mail notifications when it is my turn in a play-by-e-mail game, even though I am signed-up to receive alerts.
Thank you,
Tom