Hi evenDeeperBlue! As i can't see what you're seeing its harder for me to determine the cause.
Is it possible you can take a screenshot for me please and also let me know which browser and version you're using?
All custom trophies won showing as 3rd place
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I'm using Google Chrome 26.0.1410.43.m. The following is from http://www.chess.com/members/trophy_room/EvenDeeperBlue :
(note it is only custom trophies that are affected. I have outlined these in red)
Mar 26, 2013
0
#4
Me too! Just noticed my most prized "Moe Trophy" has morphed into a 3rd place medallion. I really worked hard for that custom trophy. Please bring it back.
Mar 27, 2013
0
#5
For the custom trophies, I've just been on a different thread where I read pretty much the same where customs weren't showing (image of custom trophy was missing completely). I do know the programmers are still working on an image issue. I'll see what updates I can get on this for you.
Mar 29, 2013
0
#6
Some progress has been made. I see a Simpsons themed trophy (not the exact one but that's okay) in my Trophy Room but... when I try to move it to my Showcase the only option listed is to remove it from My Showcase. Likewise, the 3rd place medallion is still in My Showcase and when I click on that; it brings up the Simpsons pic & again the only option is to remove.
So, there must be some itty-bitty piece of code that's saying "Barney is the medallion and the Medallion is Barney". Poor 'ol Barney. No wonder he drinks so much. He's caught in a static loop with no way out.
So, please, if the computer wizards at chess.com can save Barney, then I will be eternally grateful. If not, hey I'm still thankful for the effort it took to find Barney. I was starting to get worried as to where he might be.
Apr 1, 2013
0
#7
I found another quirk. When I do a search for Tournaments; then "Barney" shows up in My Showcase?! But again, when I go to my Home Page, Barney is absent. Maybe this "tid-bit" will help in the search for "4th Dimensional Barney".
Seems to be fixed now, for my trophies anyway. Thankyou chess.com for fixing this.
All of the custom trophies I have won in online tournaments are showing as the 3rd place trophy even when I finished 1st, i.e. the wrong image is displayed. I checked a few other trophy rooms and the same thing is happening.
I'm guessing that this is a temporary blip on the way to restoring all of the custom trophies, which I can certainly live with for now. Could a chess.com staff member comment on this?