Android app will not let me change pieces or board color

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Avatar of AWEChess1

Hi there. I'm using an Android 4.4.2 tablet with the Chess.com app.

 

When I select the Custom theme, under the Pieces and Board menus I see no previews of piece types, and when I select one it hangs forever with a "Downloading Pieces/Board" notification.

 

This needs to be fixed.

Avatar of Martin_Stahl

What version is your app?

 

Though, it may have issues on older Android versions. I'm on 6.0 and it works well.

 

 

Avatar of AWEChess1

V3.5.2-19564

Avatar of Martin_Stahl

I had an issue on an older version where something similar happened. Rotating the screen would kick it off.

 

I'll try and test on my tablet later. I know it is older than v6 but I don't recall what version exactly.

Avatar of AWEChess1

Tried rotating the screen. Didn't help.

Avatar of AWEChess1

Is my version of the app the latest?

Avatar of AWEChess1

 Interesting, everything works when I log out, but when logging back in, it resets these settings.

Avatar of Martin_Stahl
AWEChess1 wrote:

Is my version of the app the latest?

 

Maybe happy.png

 

I'm on the beta so can't say for sure. But that is likely the newest regular release.

 

You might try clearing the app cache too.

Avatar of AWEChess1

I've tried clearing the cache. And data. Didn't help.