Android app will not let me change pieces or board color

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AWEChess1

Hi there. I'm using an Android 4.4.2 tablet with the Chess.com app.

 

When I select the Custom theme, under the Pieces and Board menus I see no previews of piece types, and when I select one it hangs forever with a "Downloading Pieces/Board" notification.

 

This needs to be fixed.

Martin_Stahl

What version is your app?

 

Though, it may have issues on older Android versions. I'm on 6.0 and it works well.

 

 

AWEChess1

V3.5.2-19564

Martin_Stahl

I had an issue on an older version where something similar happened. Rotating the screen would kick it off.

 

I'll try and test on my tablet later. I know it is older than v6 but I don't recall what version exactly.

AWEChess1

Tried rotating the screen. Didn't help.

AWEChess1

Is my version of the app the latest?

AWEChess1

 Interesting, everything works when I log out, but when logging back in, it resets these settings.

Martin_Stahl
AWEChess1 wrote:

Is my version of the app the latest?

 

Maybe happy.png

 

I'm on the beta so can't say for sure. But that is likely the newest regular release.

 

You might try clearing the app cache too.

AWEChess1

I've tried clearing the cache. And data. Didn't help.