Can someone help me?

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Avatar of camiladoce

io

Avatar of camiladoce

I'm outraged! Just when I was so dedicated to training tactics and earning points, they suddenly take points away from me. Why? This isn't fair! This needs to be fixed!

Avatar of camiladoce

Wow, this site prides itself so much on fair play, and then they do this to me? It's not fair! I understand that mistakes happen, but it's very unpleasant and frustrating!

Avatar of camiladoce

To me it's clear that it's a bug, my internet is great, 600 Mbps fiber optic.

Avatar of camiladoce
LetsMakeGoodMoves escreveu:

It must have been a loss of internet connection. It doesn't show your time going down much, about 30 seconds.

8 seconds de 3 55 para 3 47

Avatar of Martin_Stahl
camiladoce wrote:

To me it's clear that it's a bug, my internet is great, 600 Mbps fiber optic.

It's not a bug. You got disconnected from the live server you were connected to.

https://support.chess.com/en/articles/8593801-how-does-game-abandonment-work

You lost after 30 seconds had elapsed from your opponent's last move, which is correct for a 5|0 game.

Avatar of MarcoChessBear
I didn't know that either.
Avatar of c0ntent_deleted0

Check yo wifi

Avatar of c0ntent_deleted0

You disconnected