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Another problem with iPad app

  • #1

    When I create a new challenge for a live game in my iPad and, while waiting, I receive and accept a challenge from another player, I'm taken to a screen with the message "Starting new game..." (or something similar) but the game never starts and I keep waiting indefinitely in that screen.

    I have the latest chess.com iPad app and latest iOS version.

    This happened to me every time that I received and accepted a challenge (3 or 4 times so far).

    Being iPad an ideal and popular platform for playing live chess online (and the one that I use exclusively), I think that this could be the case why I frequently have to wait a long time before a challenge I created is accepted.

    I have submitted several bugs and ideas so far but only once I have received a answer from a staff member (and I'm a paid subscriber). I believe that at least a minimum feedback showing that someone working at chess.com has read the message is important to encourage us to continue providing feedback to you.

    Thanks, Fernando

  • #2

    I've been kicked out of the ipad app and can't log on at all now. Have to play on web. So annoying.

  • #3

    Simplm, i need to reload THE app regularly. Just delete and reload from THE app store. No other way to solve your issue...

  • #4



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