Banned account

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Avatar of equatorzeus
my friend got banned in chess.com. Can I restore his account? Can you give him a second chance? How can we restore his account?
Avatar of AK47_reigns

you can not do anything in that . but if that person wants to restore his or her account so he need to contact support and ask regarding his account . according to the cause of ban options will be evaluated by staff . If they consider that you wont do that thing again (you need to promise and do an agreement) and the violation you did can be forgiven once then the account can be restored .

send this link to that person to contact support if he or she is not able to figure out from where to contact support - https://chess.com/support

Avatar of AK47_reigns
AK47_reigns wrote:

you can not do anything in that . but if that person wants to restore his or her account so he need to contact support and ask regarding his account . according to the cause of ban options will be evaluated by staff . If they consider that you wont do that thing again (you need to promise and do an agreement) and the violation you did can be forgiven once then the account can be restored .

send this link to that person to contact support if he or she is not able to figure out from where to contact support - https://chess.com/support

if the thing is serious i dont think so they will allow to restore the account and that person would be banned from site for certain period after that he/she can apologies and ask to make a new acc .

making multiple accounts again and again will only cause problem as that may lead to IP ban so i would advice better contact support and come to a solution with them , else getting banned again and again i don't think so that will work for any user .

Avatar of yashg6484

Can you give this id second chance fish -_ calling

Avatar of yashg6484

Next time this will not happen

Avatar of Martin_Stahl
yashg6484 wrote:

Can you give this id second chance …


When an account is closed, the email address associated with it should get a message with options. One of those is a closure appeal, but if the reason for the closure was fair play, and there was cheating, the account will not be reopened