Why do I keep getting banned and is there any way to solve this, either for future or with any of my past accounts.
I have been banned multiple times from Chess.com (fair play, using outside assisstance), but have done nothing wrong. Over the board I am roughly 150 ECF, but I have beaten an IM and can play far beyond my grade, with the occasional poor loss (I am 19, so was improving from about 70 ECF a few years ago). Online, I am less restrained and play combinations that I think work but have not calculated fully; this usually works better than my normal play but I don't have the confidence to do this over the board for some reason.
I have taken guesses at exactly what is getting me banned and adjusting my play accordingly. I guessed it might be due to move timings (I had a real board set up alongside me as I find it easier to concentrate looking at this than the screen - this meant that even only-moves had a minimum time due to me playing the move on the board, which would be indistinguishable from doing the same on a chess engine). I have tried playing bullet to reduce my accuracy score, not playing bullet so my accuracy is consistent, but nothing has worked.
If you look at my games, without in-depth analysis, all moves are logical, even for a 100ECF player I reckon. Unfortunately emailing anyone just gets a 'computer-says-no' response and I have given up on this route. I have standards and will not admit to cheating when I haven't been. Whether they are good players or not, they clearly have not actually looked at my games as a human being. The accuracy scores are questionable, but even these show me fluctuating randomly between 60 and 100.
I know I have created new accounts which is not allowed, but this is not what I am being picked up on (I wouldn't have to if the anti-cheating software wasn't so awful, and the people you email had any idea about logical chess for intermediate players). If you wish to ban this account as a replacement, go ahead, I won't be playing on Chess.com unless I can find a solution to this issue. A list of the accounts is below.
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The site only closes accounts when they are absolutely sure of FPV. You can appeal the decision but you have to open a ticket with support. If they deny the appeal they will remove any new accounts as soon as they are found.
https://support.chess.com/collection/343-contact-us
Why do I keep getting banned and is there any way to solve this, either for future or with any of my past accounts.
I have been banned multiple times from Chess.com (fair play, using outside assisstance), but have done nothing wrong. Over the board I am roughly 150 ECF, but I have beaten an IM and can play far beyond my grade, with the occasional poor loss (I am 19, so was improving from about 70 ECF a few years ago). Online, I am less restrained and play combinations that I think work but have not calculated fully; this usually works better than my normal play but I don't have the confidence to do this over the board for some reason.
I have taken guesses at exactly what is getting me banned and adjusting my play accordingly. I guessed it might be due to move timings (I had a real board set up alongside me as I find it easier to concentrate looking at this than the screen - this meant that even only-moves had a minimum time due to me playing the move on the board, which would be indistinguishable from doing the same on a chess engine). I have tried playing bullet to reduce my accuracy score, not playing bullet so my accuracy is consistent, but nothing has worked.
If you look at my games, without in-depth analysis, all moves are logical, even for a 100ECF player I reckon. Unfortunately emailing anyone just gets a 'computer-says-no' response and I have given up on this route. I have standards and will not admit to cheating when I haven't been. Whether they are good players or not, they clearly have not actually looked at my games as a human being. The accuracy scores are questionable, but even these show me fluctuating randomly between 60 and 100.
I know I have created new accounts which is not allowed, but this is not what I am being picked up on (I wouldn't have to if the anti-cheating software wasn't so awful, and the people you email had any idea about logical chess for intermediate players). If you wish to ban this account as a replacement, go ahead, I won't be playing on Chess.com unless I can find a solution to this issue. A list of the accounts is below.
Springfields
Daviduea
DS-81367
DavidS089