Billed me for a whole year after trial

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Avatar of EmantrigoChess

Chess.com billed me for a year after the trial . I never knew it was a yearly payment . If I knew I would not accept the “free trial” for sure . How can they charge me 109,99 euros without even a notice ...

Avatar of Martin_Stahl
EmantrigoChess wrote:

Chess.com billed me for a year after the trial . I never knew it was a yearly payment . If I knew I would not accept the “free trial” for sure . How can they charge me 109,99 euros without even a notice ...

The trial information explains that it will bill after the trial ends if not cancelled. Whether that does yearly or monthly is based on the option chosen when starting the trial or changes made during the trial.

If you have questions, you could contact support directly:

https://support.chess.com/article/346-contact-us