Board and Pieces not showing

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ILikeMango01

How am I gonna play chess if I'm not seeing chess pieces and board? Using Chrome isn't working.

(I refreshed a lot of times and no difference)

ILikeMango01

(Was this ever fixed?)

Martin_Stahl
YejinLustyDragon wrote:

How am I gonna play chess if I'm not seeing chess pieces and board? Using Chrome isn't working.

(I refreshed a lot of times and no difference)

I'm not aware of any issues.

What version of Chrome are you on? Have you tried Incognito mode?

ILikeMango01

dunno

Paulin26

my board shows up, altho the pieces dont and that only happens when i play variants like Spell Chess

LeJeuDeLest

Hi All,
No board or pieces are showing on either FFox or Chrome. Everything's been working fine until today, did anyone solve this issue? Taken off what could be taken off but nothing's working.
HELP!!!
Thank you in advance.

Martin_Stahl
LeJeuDeLest wrote:

Hi All,
No board or pieces are showing on either FFox or Chrome. Everything's been working fine until today, did anyone solve this issue? Taken off what could be taken off but nothing's working.
HELP!!!
Thank you in advance.

Do you see an issue in incognito/private mode?

Martin_Stahl

This should be fixed now

LeJeuDeLest

Hello Martin,
Yes, it's working as normal now - thank you very much.

Smile

Same for me... I was warned twice today and it's not fault of mine. Haven't changed my settings. These games should also show up in your game history. Puzzle game also didn't show up.

Chess.com please make sure that I am in good standing. I don't know when this issue will be resolved.

Smile

Meanwhile I am being blocked by "TheFinny7" as I tried to inform this player this was no fault of mine. The player will not learn this was not my fault! Chess.com please make this right.

Smile

Chess.com "Play", "Puzzles" & "Learn" do not work.

"Watch" feature does work.

Martin_Stahl

If you're on Safari, try updating to the newest version. If you're on Chrome 137, try a different browser or the stable Chrome build.

JOHNJOHN1947

Me too, for the blank field with no board, but otherwise the game starts. Safari Mac. Chrome worked though, so a problem with Safari version? Tried the recommended cache clearing etc on Safari but to no avail.

Martin_Stahl

What's the Safari version where it's not working? I know there's a known bug and newer versions of Safari are not impacted

JOHNJOHN1947

Thanks Martin. Version 16.4Mac. Was fine until today!

John

Emperor-Bluto

blank screen for puzzles on safari 16.5 today.

Martin_Stahl

Can you update to a newer Safari version?

Martin_Stahl

This should be fixed now for Safari, but you should still update to a newer version if possible.

Emperor-Bluto

yes, it’s back for me, Martin, even though i didn’t upgrade.