Board and Pieces not showing

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Avatar of ILikeMango01

How am I gonna play chess if I'm not seeing chess pieces and board? Using Chrome isn't working.

(I refreshed a lot of times and no difference)

Avatar of ILikeMango01

(Was this ever fixed?)

Avatar of Martin_Stahl
YejinLustyDragon wrote:

How am I gonna play chess if I'm not seeing chess pieces and board? Using Chrome isn't working.

(I refreshed a lot of times and no difference)

I'm not aware of any issues.

What version of Chrome are you on? Have you tried Incognito mode?

Avatar of ILikeMango01

dunno

Avatar of Paulin26

my board shows up, altho the pieces dont and that only happens when i play variants like Spell Chess

Avatar of LeJeuDeLest

Hi All,
No board or pieces are showing on either FFox or Chrome. Everything's been working fine until today, did anyone solve this issue? Taken off what could be taken off but nothing's working.
HELP!!!
Thank you in advance.

Avatar of Martin_Stahl
LeJeuDeLest wrote:

Hi All,
No board or pieces are showing on either FFox or Chrome. Everything's been working fine until today, did anyone solve this issue? Taken off what could be taken off but nothing's working.
HELP!!!
Thank you in advance.

Do you see an issue in incognito/private mode?

Avatar of Martin_Stahl

This should be fixed now

Avatar of LeJeuDeLest

Hello Martin,
Yes, it's working as normal now - thank you very much.

Avatar of Smile

Same for me... I was warned twice today and it's not fault of mine. Haven't changed my settings. These games should also show up in your game history. Puzzle game also didn't show up.

Chess.com please make sure that I am in good standing. I don't know when this issue will be resolved.

Avatar of Smile

Meanwhile I am being blocked by "TheFinny7" as I tried to inform this player this was no fault of mine. The player will not learn this was not my fault! Chess.com please make this right.

Avatar of Smile

Chess.com "Play", "Puzzles" & "Learn" do not work.

"Watch" feature does work.

Avatar of Martin_Stahl

If you're on Safari, try updating to the newest version. If you're on Chrome 137, try a different browser or the stable Chrome build.

Avatar of JOHNJOHN1947

Me too, for the blank field with no board, but otherwise the game starts. Safari Mac. Chrome worked though, so a problem with Safari version? Tried the recommended cache clearing etc on Safari but to no avail.

Avatar of Martin_Stahl

What's the Safari version where it's not working? I know there's a known bug and newer versions of Safari are not impacted

Avatar of JOHNJOHN1947

Thanks Martin. Version 16.4Mac. Was fine until today!

John

Avatar of theGoodtheBadandtheCuddly

blank screen for puzzles on safari 16.5 today.

Avatar of Martin_Stahl

Can you update to a newer Safari version?

Avatar of Martin_Stahl

This should be fixed now for Safari, but you should still update to a newer version if possible.

Avatar of theGoodtheBadandtheCuddly

yes, it’s back for me, Martin, even though i didn’t upgrade.