I have the same problem, and with only one day of vacation remaining, it's highly likely that I'll lose on time in regards to my current winning position.
https://www.chess.com/game/daily/438797777
Bug in Daily Game https://www.chess.com/game/daily/417711731 Unable to move
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Feb 19, 2023
0
#4
Staff are aware and working on the issue of Daily tournament games that started from a custom position not working.
SchriSchri wrote:
Do alert support directly if you are able. support@chess.com
after 11 hours and 48 minutes I'll lose on time and I cannot make a move in school
vacation time left 9 hrs and 48 minutes
time left to make move 2 hrs
help
Martin_Stahl wrote:
Staff are aware and working on the issue of Daily tournament games that started from a custom position not working.
This bug causes me to waste my vacation time pls add them back
https://www.chess.com/game/daily/438797777
Feb 20, 2023
0
#8
crazyjosh_66 wrote:
Martin_Stahl wrote:
Staff are aware and working on the issue of Daily tournament games that started from a custom position not working.
This bug causes me to waste my vacation time pls add them back
https://www.chess.com/game/daily/438797777
Contact support and they should be able to increase your vacation time.
https://support.chess.com/article/346-contact-us
what
I have the same in Daily custom tournaments. It started as a glitch where the analysis function was completely messed up. Currently it doesn't accept my moves.
I've got the same problem in game https://www.chess.com/game/daily/478248567
0
#12
Please fix this, I have 3 games like this where I cannot move. Extremely frustrating the amount of issues you seem to be having... that nobody else is having...
newbie4711 wrote: It seems to work in the app.
I checked and its working in app.
Feb 24, 2023
0
#17
SchriSchri wrote:
I am still not able to make a move in this game. Please advise. Thank you.
Staff have some fixes being implemented and some games actually were fixed I believe but not all changes have been released.
It has been nearly a month and this problem has not been resolved.
I have no control over vacation time allotments and have just timed out of a completely different game: https://www.chess.com/game/daily/391700959
At this point, I am being penalized for this unresolved issue.
Is there a way to adjourn this game without either the award of tournament points or rating changes? Please advise.
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I have written directly to support in regards to the following daily game:
https://www.chess.com/game/daily/417711731
It is currently my turn and the game (now in the endgame) appears only in the starting position. I have opened the game in several browsers with the same result. On my android phone, it appears as a board without pieces. I have not been able to make a move. The game triggered vacation. Vacation time has since elapsed. At this time 4 hours are on the clock until time out. Please advise. Thank you.