Bug in Ranking of Tournament Results

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Gordev

On the 15/10 Rapid tournament of June 2, 2017 at 11:45 PM, djameleddine scored 3.5 points, same as first place. But he did not get any trophy. Manthos who scored less got the second place trophy.  This is clearly an error in the ranking. 

Martin_Stahl

 https://www.chess.com/tournament/live/1510-rapid-849509

 

Apparently Manthos-l withdrew, or was kicked from Live maybe, before the final games completed. That is what the dash is for. Players that withdraw are no longer in the tourney and don't place.

 

Gordev

I'm sorry, Martin_Stahl. I'm talking about djameleddine, not Manthos-I. djameleddine scored 3.5/4, tying the first place finisher. djameleddine didn't withdraw. He played all four rounds. Manthos-I scored 2/4 but was awarded second place. Isn't that clearly incorrect?

I'm simply trying to report a bug here. Something that needs to be corrected for the future by chess.com.

Gordev

I see now that the tournament results show a dash before djameleddine's name. I'm not sure what it means. But I was watching this tournament from beginning to end. And I was watching djemeleddine's games in particular because it seemed to me that he was playing well and using little time. In fact I was watching his last game up to the point when he checkmated his opponent. So I was sure he would take 1st or 2nd. 

I'm not asking for the ranking to be changed and the trophy given to djameleddine for 2nd place. It would be nice if that could be done. But I am asking that the bug be looked into. If it's not a bug, I would like a clear explanation of what happened. (Maybe one can withdraw at the end of a tournament?)