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Bug Report: Ads popping up

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cavalcade321

So what happened was that when I was playing with bots or just being on Chess.com, it would open up random ads. For example, I have a BMO ad right now and it could open a random website that is just white. I'll provide links 

https://ad.doubleclick.net/pcs/click?xai=AKAOjsscexjSi0dUWX1KLZnYpfbsYRmLDf3zN55pH92gRRq7mGi2LkeCKvyQ2x4j17Q9Zfurt4EbpQayZIDI-AviCtc7mDCQkMUx3p_qCyREZfnCVjb6jFrYodwKikJpw0mTFMkLoHLsacJ8sgQHAozG3cJhfyXXclZapkkovYc6wUGDDLSgaUHPMw7tj9EwV8SOGzUuaRLTbOaYgNDYBqVOw6H-KWmDz1QWzRNaf9Hh0IwG5UTCcDd3dzhulnJRVlMCLI76OrClAauDncWV4M5yqz8TXpSPt-8hgNEpXGdesgm5vXZVZgxahcQWZkd5eY1lIRVQGqyYim1Vn17LpcUDkYRd2SRurYmo9v9mrJzZnNFQ3cBRrabcbZUpXJUWxBBqRg7qODiGEwoZBPKxLfcCJkCvqLCwo5v9b6Tb37ytYxwIctbnc7fGTObmQOfgmlIxN2pG2zlqYankdrUUb-S8MW5b_S7AgM2d07YSXs8COMjRMN7TezzQE0E_mxJNnjZJCEqy6ZwXGQhE81bLh9eTd4J857kRyyg_bQB9xSavC-v1raScJL7UZ4OnAVRUC_2K-vz0yWDIs8vWajtn1WKT9frlhydPGnOiax1oOxg0G2_JCDnXbEJTAESSWCBFUN_T8tQ5csZ5Fww83IttEj9qoYvtcHUilLyRH9AdpaF1xaXQGWbzqSTmvj43lPLDKTKEG2yJlsDNToWAhgej4P_DPqxEHPvvt_jstNycPsjJuc8iM5q9dNg7UhBp5Exf68gP2HvafaK7baXIPbkelCh719mOAMtBlaUTDSdbbokjAxUycGnIiPnNyfYJIXdHYt0Ko1yvjgYqHlCB5N0RqA4AK-8uKX4gzcn2TtPzj2Lg0kFFP_GUZ4D1y-7Vb5b6XuII5OOvEL1PAeE1W1ya-C4m35mkql3Gg-6kmlW0ltaENRf83G3YQKYrhudK9oHWXXLCFIQLnaReTzdQpVzrId_VheczuTFt4S9PKSkI92nzDfBfQqIGd3U3I-WaVQoB35TKHK7GEZI2FdThaPBTVYgDgaXXtJz2cu3prBXewI2W0SNZzLVBPH6142M2lnvbFUlslvEm2O066Pp3XJ_GIvotMaSP2X70kLtK-A24ESWBUTHf0dyT_VWZFdTKI4hEUFUK9rvM4ePTUWU1XgTuaIQVC9MhCvIeWfdq2Uicu1FK3Vhi2tO1cnM30EBj1GBdM1G3kAyQkUB9NQrLW3vTDCf7SAfPzXE_neOBFvE3iUsFk0rplXQmJi75Cnf5U2sXUGm74-npaajdTk2_YNntEb9f0FCZ0TIsheOb9K6Tdg5ijbwSVz7995RBsdh7380jMVTsVXZ7kbmpSBn2dyS_53QZEtxhwTWQbCRVQXmYFDQazvPQLo286ooumJPY_35h_tPThrDqUEjGL53w2lOFnJ9vbCF6WH89TZ5WqhURZXlOhNSthl7PUH2d1XWJlXGPHvNqMocFDeo7hb6HM3Tyy9j1nVo19IaUfYGI8qA4Xy-WQzN0zDkkfAOri6crVtufklyPbnX7I1s37BAr-A0ofehE2KtdSW7-lX8hylKEyYYbniEeWjD5yvAfeSGsMEw_BB_u8jEl_0wrThRRv9tP5gCF50LOJe4-_yhPTR-52RUQ_aMp7W7xFOhVAPIx1j-ovoQKOHbXcn8&sai=AMfl-YTzoLmk3VYug8eScYCF_bu1rfiu2heTvzyz_R2PNrg0D2OBL6WvEffNILnPQxQkVcGRTv7SPuvdcq1L615cASq7N-45e3gNiL7s7QZ5zI99Z5VVlvPAosDmt7VFalUz5_XOvryyUXrJSuOe0n-oaezWXBqeZ4VROygIu7d7EGFBFAgkhDD5ESOdBxhxGoSHxLNTar87TL__nNSuvO-bvocujE8-PTdnGmUTkjTi_cuUEETrMobXXJth8vRrbQVEP2RaQpIP4iZyUekenE38_Riyz0BVE00DQQVfK4e3poisei4Q7mop0w1ljT5jOD_DknRo1BC0N9qL5OA9_KJIt4ab7CHd0kA2em09-6WKUBWwKCArXCgXS0iNrutCdYEFeBhFPp6PPABTE1gP40GB7sDisRWjiZB4icjyxh0UbYl8aqmwWA&sig=Cg0ArKJSzGrOBhXk5zYnEAE&cry=1&fbs_aeid=%5Bgw_fbsaeid%5D&crd=aHR0cHM6Ly9tYm5hLmNh&urlfix=1&rm_eid=%5Brm_exit_id%5D&adurl=

Martin_Stahl

Staff are aware of some members seeing that and are looking into it

migz051

I thought It was just my computer, this issue is so annoying

Martin_Stahl

The problem is bad ads, not something the site is doing. Staff have worked on disabling ads that seem to be causing the issue and are working with the ad providers to get them removed from their systems as well and not make them available for the site. Most of them should be stopped now as I understand it.

If you still see some can you gather the information from this and report what you're seeing?

https://support.chess.com/en/articles/8647548-how-do-i-report-a-bad-ad