I had the same bug about 1 to 2 hours ago. Not once but twice! I lost two games and I mean LOST as you said carlos_b: The games have not come up in my played games list. I looked at my opponents games lists and they are not there. Those games are completely LOST.
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I was recently about to win a game, waiting for my opponent to either resign or play his last move. When I logged in it said the game was drawn. There was no explanation. There had been no draw request, and no repetition. It was not stalemate.
This is a pretty bad bug. Also the game has not come up in my played games list.
Has anyone else come up against this bug? How do I report it?