Can i get a refund asap ?

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Avatar of air_minecraft

A week ago i tried out the trial didnt find it worth it. Wanted to cancel it didnt find exact way, tried to remove my billing info turns out you cant just simply remove it which is scammy. Wrote to support on day 5 of my trial to turn it off that im not intressted only got the auto-response. Got charged 50E. Still waiting for support to respond. Atm im not even gonna play till i get my money back since i dont want the support to say : We cant refund since you are still using the features. Please resolve my issue.

Avatar of Martin_Stahl
air_minecraft wrote:

A week ago i tried out the trial didnt find it worth it. Wanted to cancel it didnt find exact way, tried to remove my billing info turns out you cant just simply remove it which is scammy. Wrote to support on day 5 of my trial to turn it off that im not intressted only got the auto-response. Got charged 50E. Still waiting for support to respond. Atm im not even gonna play till i get my money back since i dont want the support to say : We cant refund since you are still using the features. Please resolve my issue.

You should get a response from support soon. You don't have to worry about using the features while waiting.

Avatar of pelaajahacks

I am having the same issue, how fast does support respond? I need to get my money back asap because it is a lot (125€).

Avatar of Martin_Stahl
pelaajahacks wrote:

I am having the same issue, how fast does support respond? I need to get my money back asap because it is a lot (125€).

It depends on how many tickets are ahead of yours.

Avatar of air_minecraft
pelaajahacks wrote:

I am having the same issue, how fast does support respond? I need to get my money back asap because it is a lot (125€).

Dont worry if its your first time you will get the refund i got the full amount two days ago wink.png