Can I get a refund for this accident

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Avatar of gmaermaer

I accidentally rebought a chess.com subscription while I still had another one active it still charged me and overwrote my old subscription and I thought if I changed back to my old sub tier it would come back but it charged me again. Would I get a refund on this?

Avatar of justbefair
gmaermaer wrote:

I accidentally rebought a chess.com subscription while I still had another one active it still charged me and overwrote my old subscription and I thought if I changed back to my old sub tier it would come back but it charged me again. Would I get a refund on this?

Hmm. Perhaps if you set it down in order and progressed through it step by step, it would help.

https://support.chess.com/article/1963-request-a-refund