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Can't login with Facebook on the iOS app

  • #1

    Hi all,

     

    Since yesterday, I can't log in via Facebook on the iPhone app, it directs me to the sign up page (see screenshots below).

     

    Please advise as it's been 2 days of pain to play chess happy.png

     

    I use iOS 10.3.3.

     

    Regards,

     

    Paul

     

    null

    null

  • #2

    I'm pretty sure they know about it. Posting about it multiple times won't get it fixed faster and could be considered spam.

  • #3

    Sorry, I've just posted it again in the right channel, didn't mean to spam at all, I'll remove the other post from General.

     

    Acknowledgement of the issue would help in showing they're on it as well wink.png

  • #4

    Staff may not see it posted here; the forums are mostly answered by other members. I've seen some other posts about it too but you would probably be better off opening a ticket:

     

    https://support.chess.com/customer/portal/emails/new

     

  • #5

    Thanks for your help Martin, I've opened a ticket yesterday, fingers crossed

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