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Can't login with Facebook on the iOS app

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paulouf

Hi all,

 

Since yesterday, I can't log in via Facebook on the iPhone app, it directs me to the sign up page (see screenshots below).

 

Please advise as it's been 2 days of pain to play chess happy.png

 

I use iOS 10.3.3.

 

Regards,

 

Paul

 

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wanmokewan

I'm pretty sure they know about it. Posting about it multiple times won't get it fixed faster and could be considered spam.

paulouf

Sorry, I've just posted it again in the right channel, didn't mean to spam at all, I'll remove the other post from General.

 

Acknowledgement of the issue would help in showing they're on it as well wink.png

Martin_Stahl

Staff may not see it posted here; the forums are mostly answered by other members. I've seen some other posts about it too but you would probably be better off opening a ticket:

 

https://support.chess.com/customer/portal/emails/new

 

paulouf

Thanks for your help Martin, I've opened a ticket yesterday, fingers crossed