Can't update Profile picture

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Avatar of SPIDER_X

Unable to change profile picture.Have tried Refreshing ,logging out and restarting browser.Nothing works.

Avatar of SPIDER_X

Thanks !

Avatar of Megha0104

profile is not changing I was playing this game before months And I logged out now I log in again with my Google account and now profile is not changing my old profile only is there.pls see to it✌

Avatar of batgirl

null

Avatar of Gadsdon

Do it on your phone it works!

Avatar of CBS_Chandra

I have updated my profile picture but it doesn't show during games....Please solve my issue !

Avatar of Martin_Stahl
GMChandra wrote:

I have updated my profile picture but it doesn't show during games....Please solve my issue !

 

It takes a little while for that to sync.

Avatar of PxndaLemon

For me, when I click use, it doesn’t pop up.

Avatar of Chess_is_flashgame

I changed my profile but when i went into games it didnt show up idk maybe im bein dumb

Edit: pfp is working on here so idk

Avatar of CheetoOnPluto

The same thing is happening to me.

I made my profile picture, and I went into settings to add it for my chess.com PFP.

It said "profile picture saved" but it still never added it.

 

EDIT- it was because the picture's file size, or pixel size was too big.

Avatar of stonedblitz

same is still happening to me - did anyone find a solution to this? 

Avatar of aflfooty

If the photo being chosen is too large , you should have a choice to use medium or small rather than actual to transfer to your Avi photo. 
Or try a lower resolution photo

Avatar of aflfooty

There is a lag with some photos to sync so wait. Or if there is a connection issue at the time of attempting to load. Re try

Avatar of jewelqueen52
Make a new account
Avatar of bandar314

I can't change my profile picture,whenever i select a picture it doesn't change and it says (can't change profile picture due to low memory)

Avatar of Martin_Stahl
godnesslow wrote:

Cant change profile picture every time i try it says error, tried refreshing nothing works.

If the image it too large (file size or dimensions) it might not work.

Avatar of aflfooty

In some cases you are offered small , medium or actual size . Choose small. If the size space is the same for all three it means the photo chosen is either too high a resolution or not compatible to the Avi photo space. In that case it can’t be loaded to your Avi.

Avatar of JsonEP

It says that I do not have permission to edit my profile picture

Avatar of Martin_Stahl
JsonEP wrote:

It says that I do not have permission to edit my profile picture

There's a bug staff are looking into

Avatar of Martin_Stahl
Martin_Stahl wrote:
JsonEP wrote:

It says that I do not have permission to edit my profile picture

There's a bug staff are looking into

This is fixed now