Cancelling membership and refund

[Site "Chess.com iPhone"]
[Date "10/05/2017 12:26am"]
[White "pipinka10 (440)"]
[Black "surfbatman (634)"]

1.e4 d5 2.Qh5 g6 3.Qxd5 Qxd5 4.exd5 Na6 5.Bb5+ c6 6.dxc6 bxc6 7.Bxc6+ Bd7 8.Bxa8 Nc7 9.Be4 Bf5 10.Nc3 Nb5 11.Nxb5 Bxe4 12.Nc7+ Kd7 13.Nb5 Bxg2 14.Nxa7 Bxh1 15.b4 e5 16.c3 Bd6 17.d4 Nh6 18.Nb5 f5 19.Nxd6 Kxd6 20.dxe5+ Kxe5 21.f3 g5 22.Nh3 f4 23.Nf2 Bxf3 24.Ba3 Nf5 25.Rd1 Bxd1 26.Nd3+ Ke6 27.Kxd1 Rd8 28.Kd2 Nh4 29.b5 Nf3+ 30.Ke2 Nxh2 31.Nc5+ Ke5 32.Nd3+ Ke4 33.b6 f3+ 34.Ke1 Rxd3 35.b7 Rd8 36.Kf2 Rb8 37.Kg3 Nf1+ 38.Kf2 Ne3 39.Ke1 Rxb7 40.Bc5 Nc2+ 41.Kd2 Na1 42.Bd4 g4 43.Ke1 g3 44.Kf1 g2+ 45.Kg1 h5 46.Bf6 h4 47.Bxh4 Rf7 48.c4 Rh7 49.Bf6 Rh1+ 50.Kf2 g1Q# {surfbatman wins by Checkmate}. How did I lose this game I am black

This isn't the appropriate place to post this question.  Regardless, you won that game.

Hello jdcannon,

I have got an yesterday mail regarding that we will cancel your subscription and refund is on process. But today morning i got an mail from google play states that your subscription will be cancelled on oct 2,2018 and there is no refund. Kindly help me with this. 

 

I asked our billing team to reach out to you! Sadly, I'm not part of the billing team but we will get it resolved for you! 

Hello Ramkrishh, I have reached out directly to make sure that you receive the refund/cancellation that you desire.  

Thank you jdcannon and Patzer24. Your team members contacted me through email. They said they cancelled my subscription and will refund in 5-7 days. 

Hello guys. Sorry for writing here again, trying to speed up the case, but within 1.5 hours it will have been 3 business days (California time) since I raised my refund ticket. Dear Patzer, could you ping the Team for me? It's quite urgent and I officially promise to write here again when have funds and I renew my diamond - to show you my respect towards the Site.

Hello samireque,

If you raised the ticket,  you will surely get mail from them within two days. 

Took 3, but thank you, it will be done in 5-7 days as they said.

Hello, I cancelled my membership and I am within the 30-day money back guarantee period. However, it says that I have a credit for the whole amount. I would like a refund instead please. Thank you!

[COMMENT DELETED]

Hey there @chiefeggplant I think that is an interesting idea. I have forwarded it on. I encourage you to keep coming up with ideas like these.

 

You can post them in the Site Feedback & Suggestions forum as well as use the "Make a Suggestion" interface that you can get to through the "Help" menu just above the site navigation -or part of the navigation menu if you have it showing on the left side of your screen. 

Thank you for the suggestions! 

Hello can i have a refund since its been less than 30 days thanks chess.com

Posts on random forum pages won't help.

Write an email to support@chess.com 

Sir,  unfortunately i clicked upgrade my account. i thought it will ask for payment details but my card details are already saved in payment details. Automatically it order has been placed today (07/05/2018) . I want to cancel my subscription and I need those money back. It just happened without my knowledge. I kindly request you to help me overcome this and get my money back. 

Thank you.

Writing here does nothing.

Send an email request using the Contact form.

https://support.chess.com/customer/portal/emails/new