cant login to chess.com e mail

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KarelusMaximuz

when i try to log in i get this messege   Error: cannot connect to host; error = Connection refused (errno = 61 )

can someone help?  thanks
kohai

Sorry, we are working to try and get this fixed :(

kohai

This should be fixed for you now, can you try again please and let me know if its working for you.

 

Thanks

Knightvanguard

It is still not working for me.  The e-mail address needed is referring to chess.com e-mail address, correct?

kohai

yes your @chess.com email address.

Knightvanguard
kohai wrote:

yes your @chess.com email address.


Thanks.   Once in a while I do get something correct. 

KarelusMaximuz

not working still

kohai
KarelusMaximuz wrote:

not working still


Can you check again now for me please.

Knightvanguard

No. I am still receiving this message: 

Error: Login failed - Username or password is incorrect

kohai

can you try this, http://www.chess.com/clear_cookies.html then try the email again please. Sorry, i know its a pain.

Knightvanguard
kohai wrote:

can you try this, http://www.chess.com/clear_cookies.html then try the email again please. Sorry, i know its a pain.


Hooray, that did it.  Thank you. It didn't pain me. I am thankful I was not the cause.  

Now I have another question: How do I e-mail members on this site, or let them know I want to communicate with them?  Obviously, there are some I do not want to know my e-mail address. 

kohai

If someone has created an @chess.com email address, on their homepage it will show (aswell as Send Message)  'Send an Email' on their right side menu options.

If Send an Email doesn't appear on their homepage, they haven't created an @chess.com email address yet.

Knightvanguard

Thanks.

 I have not explored much of chess.com, because I have been spending most of my time training and enjoying the forums. But in reading the forums I have found a few I would like to communicate with beyond the forums.  

Awick17

Not sure if I'm the only one who still has this problem, but the system still won't accept my username/password combo.  I've tried it at least 10 times, and tried clearing my cookies, but it still doesn't accept.

kohai

No wicksta you're not the only one. Its working for some and not for others so we're still trying to get this fixed. While we're doing that, and i'm testing it though, i may keep asking if you can retry emails for me to see if its working.

Awick17

Ok, that's fine with me.  Just let me know if you need any help.

kohai

Ok can you check again for me please

Awick17

Works for me now.  Thanks!