With the app or web browser?
What iOS and app versions?
CANT PLAY MY PUZZLES anymore !
Sort:
May 23, 2020
0
#3
I play on my ipad, i use google. EVerything else is ok on the chess website except i cant play the puzzles anymore.
May 23, 2020
0
#4
Puzzle mode stop working for me as well. Plus I can't do the puzzles I missed
May 23, 2020
0
#6
The puzzles work for me with the app and Safari browser.
Is your iOS version at least 11?
May 23, 2020
0
#7
I just downloaded the Chrome browser to my iPad. The puzzles work fine with Chrome.
May 24, 2020
0
#8
Yes im already on Chrome, but this problem has just started it was all fine the other day , what can have gone wrong.
May 26, 2020
0
#9
raydeb wrote:
Yes im already on Chrome, but this problem has just started it was all fine the other day , what can have gone wrong.
It’s possible that your iPad is no longer technologically advanced enough to interface well with the site.
You didn’t mention your iPad’s iOS version.
May 26, 2020
0
#10
im sorry but i dont understand the ipad technology , i am 80 years of age. How would i find out what my Ipad iOS version is . thank you for your help.
May 26, 2020
0
#11
Tap on the iPad’s Settings app. In the “General” tab, tap “About”.
The “Software Version” is the iOS version.
May 27, 2020
0
#12
Ok im on settings page and i can see it says. Software version is S100.
Does this help ? and what does it mean.
thank you again.
I seem to be having an issue with puzzle rush in the latest version of Chrome (83.0.4103.61). Not sure if it is related. Specifically, when I get an answer wrong, it will not progress to the next puzzle. The timer continues to count down, however. If anyone else is having this issue I'll create a bug ticket.
May 27, 2020
0
#14
raydeb wrote:
Ok im on settings page and i can see it says. Software version is S100.
Does this help ? and what does it mean.
thank you again.
No, the iOS version is either two or three numbers separated by periods. (13.4.1, 13.5, etc.)
May 27, 2020
0
#15
ok so i can see...
android system=4.2.2
hardware version=H-3-01
software version S100
kernal version 3.4.5
are these any good,
this is what its saying "about the tablet"
My device is a Lenovo tablet.
thank you.
a
jw-burnside wrote:
I seem to be having an issue with puzzle rush in the latest version of Chrome (83.0.4103.61). Not sure if it is related. Specifically, when I get an answer wrong, it will not progress to the next puzzle. The timer continues to count down, however. If anyone else is having this issue I'll create a bug ticket.
Hello, I faced the same issue since yesterday (also on Chrome).
May 28, 2020
0
#17
raydeb wrote:
ok so i can see...
android system=4.2.2
hardware version=H-3-01
software version S100
kernal version 3.4.5
are these any good,
this is what its saying "about the tablet"
My device is a Lenovo tablet.
thank you.
a
You have an Android tablet, not an iPad which is Apple.
Android 4.2.2 was released in 2013. Therefore, it’s possible your tablet will have issues interfacing with the site.
May 28, 2020
0
#18
hello again, just to reiterate, i could play puzzles up until a couple of weeks ago and had no problems with the site. Any further advice. ? thank you ...
May 28, 2020
0
#19
You should open a support ticket. Tell them the details of your tablet that you posted here.
https://support.chess.com/article/346-contact-us
I have been using my ipad for my Chess for some time and playing the "Puzzles" fine. Now i cant seem to get them on anymore, the screen is just blank now. .Everything else seems to be working fine. Any help or advice please ?