Can't play online

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Avatar of danslice

I cannot access the server online, despite my internet being very fast fiber with little current lag, and everything else on chess.com working fine. Please fix ASAP as I'm in a tournament and am going to time out.

Avatar of notmtwain
danslice wrote:

I cannot access the server online, despite my internet being very fast fiber with little current lag, and everything else on chess.com working fine. Please fix ASAP as I'm in a tournament and am going to time out.

I guess it was fixed.

Avatar of Martin_Stahl
danslice wrote:

I cannot access the server online, despite my internet being very fast fiber with little current lag, and everything else on chess.com working fine. Please fix ASAP as I'm in a tournament and am going to time out.

 

Live server crashed.

Avatar of Martin_Stahl
daba1234 wrote:

@Martin_Stahl
My puzzle battle scores are disappeared!!!

 

That is supposed to happen.

https://support.chess.com/article/692-what-is-puzzle-battle

Avatar of RipeVeggie

When I go to an online match, the screen just turns brown and stops loading even though my wifi is fine. What do I do?

Avatar of RipeVeggie

When I hover over an option, it doesen't show the different options. Like I can't go to 4 player chess or all those other thigs

Avatar of misha0419
RipeVeggie wrote:

When I go to an online match, the screen just turns brown and stops loading even though my wifi is fine. What do I do?

Same thing here. Unable to play online or even challenge anyone. Just see a blank screen

Avatar of TalkingBeing

i cant play the game either nooooooooooooooooooooooooo

Avatar of warrior12

Same here .... can't play online...any response from chess.com yet?

Avatar of monTigre

Website seems frozen

Avatar of our_day_will_come32

I can't play online games either as the screen is blank. And my icons for Messages and Log-off have disappeared. Reading others' comments, must be an internal systems issue.  

Avatar of EGI68

It works on Ipad. For some reason not on computer.

Avatar of hankstr

I'm down too - online boards won't display

Avatar of louiedavid

OK I understand now cause my friend with Ipad says it works but neither laptop or desktop of mine can play online.

 

Avatar of Martin_Stahl
misha0419 wrote:
RipeVeggie wrote:

When I go to an online match, the screen just turns brown and stops loading even though my wifi is fine. What do I do?

Same thing here. Unable to play online or even challenge anyone. Just see a blank screen

 

There's a know issue impacting a subset of members (Eastern part of the US and Canada).

 

For people playing Live, using https://www.chess.com/live should work until things get resolved.

 

The other option is app for live and daily.

Avatar of David_Mary

I can't play on my desktop, using Windows 10 and Chrome.  The "next ready game" is a blank page, and when I hover over the hand on a chess piece icon, no menu appears.  It looks like I can still play on my mobile app though.

Avatar of jchrisk

Same problem here: none of my active game boards (Daily) will display in a browser. Tried Edge and Chrome, on several computers from different networks. iPad and iphone work. Problem started this morning. 

Avatar of rbenoit

I can not play on line, screen just goes blank, everything else (puzzles etc) seem to be working just fine.

Avatar of Martin_Stahl

Based on some other posts, this should be resolved.

Avatar of David_Mary

Resolved on my end.