So I found out how to play live chess too, go to URL: chess.com/live and it will work. I think what is happening when you click the play button is taking us to chess.com/play/online which is the beta and clearly not working
This totally worked for me
So we can all agree we're having the same issue? I thought it was just my end. I thought it had something to do with my last rapid game which I somehow had a 99.3 accuracy on... I thought my opponent had accused me of cheating and that's why it was doing that, but I'm glad to see that's not the case.