Go to settings and find your profile. Click change name. Type in your new username. Remember that you can only change your username once.
change user name
![Martin_Stahl](https://images.chesscomfiles.com/uploads/v1/user/2168834.5b6e575f.50x50o.e748d37432d4.jpeg)
Is there a way to request to change the username to be reverted to the first one?
Open a ticket.
https://support.chess.com/article/346-contact-us
![Arsins](https://images.chesscomfiles.com/uploads/v1/user/82929032.c39561ef.50x50o.5a1ea5f90178.jpeg)
I can't do it, it says please complete your live chess game before changing your username even though I don't have any going
![Martin_Stahl](https://images.chesscomfiles.com/uploads/v1/user/2168834.5b6e575f.50x50o.e748d37432d4.jpeg)
I can't do it, it says please complete your live chess game before changing your username even though I don't have any going
Log completely out, log in, then immediately change your username.
![Martin_Stahl](https://images.chesscomfiles.com/uploads/v1/user/2168834.5b6e575f.50x50o.e748d37432d4.jpeg)
it still won't work, I completely shut down google and logged out of chess..com
That normally would work. If you have another device with an open connection, that could cause it as well.
![Arsins](https://images.chesscomfiles.com/uploads/v1/user/82929032.c39561ef.50x50o.5a1ea5f90178.jpeg)
No that's, not the problem, I know where to go but it says please complete your live game before changing even though I have none going
![Martin_Stahl](https://images.chesscomfiles.com/uploads/v1/user/2168834.5b6e575f.50x50o.e748d37432d4.jpeg)
You might try opening a support ticket instead: https://support.chess.com/article/346-contact-us
![Wyttch](https://images.chesscomfiles.com/uploads/v1/user/97222726.75386bc1.50x50o.756715bf1ed1.jpeg)
it’s not that - the connection if fine. There’s definitely a bug somewhere (seems I’m not the only one with the issue) and I wish there was some help
![Wyttch](https://images.chesscomfiles.com/uploads/v1/user/97222726.75386bc1.50x50o.756715bf1ed1.jpeg)
I have but no reply yet. Although looking at the previous messages above, the issue has been known for at least 6 months...
May i know how i can change my username?