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I got an iPhone 12 pro max and I can’t get on three the app. And it is very different not going threw the app. Why won’t it transfers over. My game name is vinny99999. Can u email me my answer to movin247@gmail.com
Jan 2, 2021
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#2
vinny99999 wrote:
I got an iPhone 12 pro max and I can’t get on three the app. And it is very different not going threw the app. Why won’t it transfers over. My game name is vinny99999. Can u email me my answer to ...
As long as you are using the exact same account to log on with, you should be able to get on the app.
But the forums are mostly answered by other members, so you might want to remove your email and open a ticket if you can't resolve it.
.https://support.chess.com/article/346-contact-us