That's why I didn't sign up for the free 10 day membership.
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I recently joined the site and was offered a 10 day free trial of premium membership, which I accepted and enjoyed a lot. However, a few days into the trial I knew that I wasn't ready to purchase premium membership just yet.
I followed the link to cancel the membership trial and found that it didn't work. I thought that maybe there was a technical issue with the site, so I waited and tried again the day after. When it still didn't work, I sent a message to support explaining what had happened and that I didn't want to purchase premium membership yet.
I've just looked at my billing history and it says that I've been billed $99 for a year's worth of premium membership. Will someone please tell me how I can cancel this and get my money back?
Thank you in advance.