Chess.com billed me 80 euros for a monthly subscription!!!???

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Matija187

A few months ago I payed for a one time monthly subscription for diamond membership but I didn't renew it after. Yesterday I decided to pay for another ONE TIME monthly subscription but when I checked my mobile banking app I got billed for 79,64 EUROS!!! I am broke and really needed that 80 euros. This is unacceptable and heartbreaking as I have 5euros to my name now. I can't get in contact with support. Unbelieveable...

TransceiverTactics

There is no such thing as one time sub. unless you only have the funds for one month.

Martin_Stahl
Matija187 wrote:

A few months ago I payed for a one time monthly subscription for diamond membership but I didn't renew it after. Yesterday I decided to pay for another ONE TIME monthly subscription but when I checked my mobile banking app I got billed for 79,64 EUROS!!! I am broke and really needed that 80 euros. This is unacceptable and heartbreaking as I have 5euros to my name now. I can't get in contact with support. Unbelieveable...

Use the Support option in the menu and be sure to choose the billing/ refund option.

That said, other than a gift, all purchases are automatically renewing subscriptions unless you cancel before the renewal time