Hi, I humbly ask you to give us more time to reconnect. I was playing a game, one which I wish could have gone on further. However, I lost internet connection.
I didn't abandon it. Just 30 seconds more would have helped in this matter.
How long you have depends on the time control if the game and how far into it you are.
https://support.chess.com/article/338-how-does-game-abandonment-work
As I was going to play the bot nelson, I chose to be black and clicked play but Nelson wouldn't move, so I refreshed and tried as white and still nothing. I tried the other bots (nelson, woman's day bots, Martin, Jimmy) and they all have the same problem. I thought it could be client issue so I reset cookies and cache but still to no avail, let me know if there is a fix.