Chess.com disabled my wifi to play online

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Stockfish_bug

Hello community, im just incredibly angry for this fact. Chess.com disabled both of the two accounts i were using, after a week on this platform, i was surprised cuz there was no reason, then i went to see the rules and i found that you cannot have 2 accounts (which can ne considered a trash idea or just a rule (but thats not the point))

Right now I cannot create, access, use, play, do anithing on chess.com because of thry blocked my access from wifi and i uderstood it right now after 2 days.

 

from the app i can create a new account only with 4g, and play. (Im posting with smartphone) and if I connect to wifi i cannlt just play or even login! what do you think amd why should they do this to a mew player who missed a rule? 

IMKeto

"Chess.com disabled both of the two accounts i were using"

You are only allowed 1 account.

You read the site ruleswhen you joined.  Dont blame chess.com for enforcing the site rules, that you chose to break, ignore, etc.

Stockfish_bug

 Im not blaming Chess.com, also because you dont read anything when you join but its fine i had only 500 games on those accounta, i mean why should they ban my wifi to even try access with a new single account (i have deleted the other two) ? im not out of rules now, i do play on smartphone but o really loved play on computer, how can they lock a wifi access is it legal wtf?

Former_mod_david

Chess.com will sometimes ban an IP address if they see a lot of fake accounts being created from it - I'm not sure whether this is what they decided in your case, though.

If you'd like it reviewed, the best choice is to contact the Support team via Help --> Ask a Question --> Contact