chess.com doesn't accept my payment

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Avatar of Poldi_der_Drache

Just letting you know that your site doesnt let me sign up for premium membership.

Was trying to get gold membership for a month and chess.com wouldn't let me.

Payment method: Paypal in €

 

Regards

Avatar of notmtwain

Write an email to support. They will help you.

https://support.chess.com/customer/portal/emails/new?ticket[custom1]=Billing

Avatar of Poldi_der_Drache

the site told me "We notice you are using an ad blocker. Please consider supporting Chess.com by upgrading your account. Thanks!" so i tried to get the gold membership but it wouldn't allow me to pay with may paypal.....

Avatar of notmtwain

I pay with PayPal. You should write an email to support and they will help you. Use the link I gave you above.

Avatar of notmtwain

This old thread will show you that it can be done. It is important to get the email address correct for chess.com. 

https://www.chess.com/forum/view/general/cannot-pay-with-paypal?page=1

Avatar of Poldi_der_Drache

thanks notmtwain, so PayPal Germany doesn't allow the payment and they want you to send it manually...

I wonder why a big company like chess.com doesn't set up a german/european Paypal account to fix this issue and by the way save transaction and conversion cost.

 

Maybe I'll try it with my credit card if that isn't too much work.