khaloly wrote:
I am a premium member and I pay in Egyptian pounds. I subscribed to the Diamond membership for 83.33/month and I made a trial (subscribed for free to pay monthly after), but just 20 mins ago, I find that my card got deducted the whole 999.99 Egyptian pounds (which is probably a full year). This is very unfortunate and inconvenient because this is a lot of money to be deducted at once.
I am asking now for a quick full refund of the 999.99 EGP that was deducted and to unsubscribe.
The discounted monthly price is only available if you purchase a year in advance.
You can contact support directly to get to get what you need done.
https://support.chess.com/article/346-contact-us
I am a premium member and I pay in Egyptian pounds. I subscribed to the Diamond membership for 83.33/month and I made a trial (subscribed for free to pay monthly after), but just 20 mins ago, I find that my card got deducted the whole 999.99 Egyptian pounds (which is probably a full year). This is very unfortunate and inconvenient because this is a lot of money to be deducted at once.
I am asking now for a quick full refund of the 999.99 EGP that was deducted and to unsubscribe.