chess.com program (or some hack?) suddenly prevents me from taking my turn & making move though my t

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Screaminggeezer

My computer is fast and has high speed internet. And when I resigned in disgust with being unable to move (the guy, Reven9 would not respond to me when I told him about this), well, chess.com responded fine to the resignation and I was able to come right here. What's the deal?

notmtwain
Screaminggeezer wrote:

My computer is fast and has high speed internet. And when I resigned in disgust with being unable to move (the guy, Reven9 would not respond to me when I told him about this), well, chess.com responded fine to the resignation and I was able to come right here. What's the deal?

That happens when you are disconnected. Your opponent appears to ignore your posts when you are disconnected.

I suggest that you try another method of connecting.

jdcannon

Was this the game? https://www.chess.com/live/game/3891615521?username=screaminggeezer

I will have our devs take look to see but most likey you had temporarily lost connection. 

Screaminggeezer

jdcannon If I temporarily lost connection, why did it let me resign? My connectivity is very good. I play on a pc, a fast one with high speed internet, not a smart phone.

Martin_Stahl
Screaminggeezer wrote:

jdcannon If I temporarily lost connection, why did it let me resign? My connectivity is very good. I play on a pc, a fast one with high speed internet, not a smart phone.

 

A resignation would force the client to try a reconnect to end the game; if time on the client would have run out, that also would have tried to force a reconnect. A refresh of the client should have also forced a reconnect.

 

A disconnection to the live server is different from a general internet disconnect and can be caused by problems between the site and the client. I don't know how the client code is set up to acknowledge a connection and/or determine disconnects or hung processes, so can't really say if it could be more robust or not.

 

There are some settings that might make it happen less often.

 

https://www.chess.com/blog/News/how-to-adjust-your-live-chess-connection

 

Also, things in the following article may help prevent disconnects.

 

https://support.chess.com/customer/en/portal/articles/1444918-my-internet-connection-is-fine---why-am-i-getting-disconnects-