There is something very wrong when your web page isn't loading any network resources but remains unresponsive for several minutes before "PLAY" can even be clicked. The play button is disabled when the page loads but takes minutes for this state to be removed. Removing it manually makes the button actually look disabled (why?) but allows it to be clicked, at which point a game page is loaded but doesn't function.
The PLAY button itself isn't a direct link either. It's functionality is entirely managed by internal code. Not sure why it needs to be disabled, or why it functions when it should not. This is some pretty crap development for a paid service.
Chess.com app won’t load

hello