chess mail

Sort:
Avatar of jtt96

might the hyphen in his email be the problem?

Avatar of kohai

No.  We're almost done getting this issue fixed, won't be too much longer now.

Sorry about this inconvenience :(

Avatar of kohai

The email issue is now fixed. If you recently changed password and are still having problems accessing your emails, can you please try changing your password back to what it was.

Avatar of chrka

It seems as if it isn't entirely working yet. I can't seem to access my email through "My Home". (Though there is a definite improvement, when I tried to send email to my @chess.com account before it just bounced whereas now at least it seems to get there Smile)

I am a fairly recent new member and I haven't changed my password.

Avatar of kohai

ok i've sync'd your passwords so if @chess.com emails asks for your password, it'll be the same one you use to log into the site with

Avatar of simster7

Could you please sync my password again, too. I still can't login.

Thanks! 

Avatar of Sergey-Snk
kohai wrote:

The email issue is now fixed. If you recently changed password and are still having problems accessing your emails, can you please try changing your password back to what it was.


It works, thanks!

Avatar of kohai
simster7 wrote:

Could you please sync my password again, too. I still can't login.

Thanks! 


Ok i've done yours aswell now

Avatar of simster7

Great! Thank you so much for your help.

Avatar of chrka

It's working now. Thank you very much, Kohai!

Avatar of kohai

Happy to help, and sorry about the frustration and inconvenience it caused.