Chess.com app refreshing problems

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Avatar of phr34ky

I recently downloaded the Chess.com app on my iphone, and while everything runs well, I'm getting one problem.

Occasionally (1-2 times a day) when I go to the current games screen, the refresh icon appears as it always does, but the page will not refresh and my games won't update. I've tried flipping through the different screens and restarting the app, but the only thing that refreshes the page is to completely restart my phone.

Has anyone else had this problem, or is there a way to manually refresh this page?

Avatar of Bronco

Yes. when i'm not on a 3g network or only have 1 bar on the signal display on 3g it seems to not refresh

Avatar of Rexcheck
About 40% of games have serious technical problems (server disconnects, weird behavior like allowing me to capture opponents king and continue playing only to lost the game inexplicably later, inability to control a piece and an abnormally enlarged icon). Talked to a rep who claimed it was Verizon's fault, but since this happens on my iPad as well (which is no 3G enabled) this cannot possibly be true and I suspect this is a iOS problem. Has anyone else experienced these problems? Can we get this fixed? If not, why bother using this service since it is simply broken
Avatar of jez1975

Been playing the best game ever invented, however either my internet is checking me (5mins wait) or i'm being blocked 4 no reason? Help Mr/Mrs Admin??? Manchester

Avatar of 8Bilan

i dont no but wene i chang my picture it just tels me to refresh