chess.com apps not working
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Dave-Mac
Nov 8, 2014
0
#1
[COMMENT DELETED]
Nov 8, 2014
0
#2
We'd be happy to help you with this! Will you send an email with all the specific details of your app version number(s), operating system info/version and what you are seeing to us here please?
https://support.chess.com/customer/portal/emails/new
Dave-Mac wrote:
Hey everyone, I recently found out that the chess.com apps don't work properly on either my iPad or my android phone. it caused some games to get abandonned or aborted and now I don't have the abort option anymore (not that I really used it very often anyways). Anyone else having these problems?
the app crushes on iphone and ipad all the time. and sometimes when an error occurs one time, you can never open it, unless I delete the app and download again. yes ,It caused games to get abandonned, for sure. I hope the new version comes as soon as possible...
Hello Calamondin, I wrote a few days ago "Chess.com on iphone not working properly" asking some help. I would have been pleased to recieve an answer from somebody of your team. What is your recommandation ? Tx
That's all I ever get now
Feb 25, 2017
0
#8
when the match starts, I am not able to make the moves with my mouse, it just doesn't respond and the match is cancelled. Could you please help me?
my landing page hardly loads anymore
fixed, username always gives me that error as the picture above shows. when i login using my email then it works.
[COMMENT DELETED]
My chess.com app doesn't let me to login
Sep 12, 2017
0
#14
Amar-Bare wrote:
My chess.com app doesn't let me to login
Do you have the Play & Learn version of the app? What does it say when you try?
Sep 12, 2017
0
#15
I have no sound when the pieces are moved. I cannot play unless I am at a computer (until the sound stops working there too).