chess.com images and chessboard not loading!

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Avatar of Zoele

I will reply with less words so people see solution (I thought chess players liked reading). Disable Enhanced Tracking Protection or equivalent settings to fix.

Avatar of fnpcommisshh

same issue here  - okay not losing my find

Avatar of Aesics

Same issue for me today, first week into my paid membership.  Would be nice to get an update from support saying they're aware of the issue.  Playing on Chrome on desktop in Canada.

Avatar of Zoele
Aesics wrote:

Same issue for me today, first week into my paid membership.  Would be nice to get an update from support saying they're aware of the issue.  Playing on Chrome on desktop in Canada.

scroll up 3 comments high

Avatar of fnpcommisshh

Sorry where am I making these changes?

 

Avatar of fjangda7

same issue here in Canada! 

Avatar of alexandre_cavaleiro
Zoele escreveu:

I will reply with less words so people see solution (I thought chess players liked reading). Disable Enhanced Tracking Protection or equivalent settings to fix.

didn't work after doing it on chrome. any other solution?

Avatar of Aesics
Zoele wrote:
Aesics wrote:

Same issue for me today, first week into my paid membership.  Would be nice to get an update from support saying they're aware of the issue.  Playing on Chrome on desktop in Canada.

scroll up 3 comments high

 

I tried the recommendation, does not work for me on Chrome.  Even added "chess.com" as a site that can always use cookies.  Still nothing.

Avatar of Martin_Stahl
nosidenoside wrote:

Surprised to see that the devs didn't fix this problem yet. My board, pieces, and images are not loading/ invisible. 

 

This topic is a very old topic and the issue is a new one. I believe it has something to do with the CDN the site uses and is impacting a subset of members.

Avatar of Zoele
Aesics wrote:
Zoele wrote:
Aesics wrote:

Same issue for me today, first week into my paid membership.  Would be nice to get an update from support saying they're aware of the issue.  Playing on Chrome on desktop in Canada.

scroll up 3 comments high

 

I tried the recommendation, does not work for me on Chrome.  Even added "chess.com" as a site that can always use cookies.  Still nothing.

Installing Google Chrome now. I'll see what I can do.

Avatar of SteveMcQueen123
Zoele wrote:

I will reply with less words so people see solution (I thought chess players liked reading). Disable Enhanced Tracking Protection or equivalent settings to fix.

I have tried turning off all everything I can find on both Chrome and Safari. Still doesn't work.

Avatar of Martin_Stahl

Staff is aware of the issue.

Avatar of mrmojorisin_jerl

Same problem here: invisible pieces and screen not loading. 

 

Avatar of Zoele
Zoele wrote:
Aesics wrote:
Zoele wrote:
Aesics wrote:

Same issue for me today, first week into my paid membership.  Would be nice to get an update from support saying they're aware of the issue.  Playing on Chrome on desktop in Canada.

scroll up 3 comments high

 

I tried the recommendation, does not work for me on Chrome.  Even added "chess.com" as a site that can always use cookies.  Still nothing.

Installing Google Chrome now. I'll see what I can do.

Fast install. Nice browser you all got here. Played a game and there was no issue whatsoever. Opponent resigned after move 9 *flex* (bishop hunt). 

Anyway if vanilla chrome works that is 1 solution. Reinstall the browser... try firefox. This is mostly on Chess.com's end as this is the only other site that has these issues. For those of you with more knowledge, note that there is a domain called chesscomfiles.com that is highly related hint hint.

Google Chrome (not chromium [the better chrome] or some spinoff [like vivaldi])

Posted from Version 88.0.4324.190 (Official Build) (64-bit)

Avatar of Dapne66

Same here all graphics are gone. OK on ipad 

Avatar of Schtiopic

Just adding my voice - facing same issues. Can't play - I need my chess fix, withdrawal is kicking in

Avatar of Zoele

vomits on the thread

"

Some cookies are misusing the recommended “SameSite“ attribute 5

Cookie “visitorid” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite live

Cookie “visitorid” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite 2 navigation-data

Cookie “visitorid” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite 2 battle-challenges

Cookie “usprivacy” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite pageos.js:9:86355

Cookie “__aaxsc” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite aax.js:1:112873

Version: 0.0.5 instrument.ts:129:35

Failed to create WebGL context: WebGL is currently disabled. moatheader.js:178:317

Failed to create WebGL context: WebGL is currently disabled. moatheader.js:178:326

 
Request to access cookie or storage on “<URL>” was blocked because it came from a tracker and content blocking is enabled. 141

The script from “https://mb.moatads.com/yi.js?ud=1&qn=%604%7BZEYwoqI%24%5BK%2BdLLU)%2CMm~tM!90vv9L%24%2FoDb%2Fz(lKm3GFlNUU%2Cu%5Bh_GcS%25%5BHvLU%5B4(K%2B%7BgeFWl_%3DNqUXR%3A%3D%2BAxMn%3Ch%2CyenA8p%2FHm%24%60%233P%3Am~U3%2B%7C%3CE%24%3CRV%3B%2FAwJ_%5BM_7jPP%5EIc%2CeemDR3%3FjqU6%2F52%2B%7BJTVGX%5E8Y.N22CD%3Amqo13%24(%25BHS%5D%2BgDM&th=3442267956&tf=nMzjG---CSa7H-URgmS-RmQ59C-bW7W9B-nMzjG-&vi=111111&qp=01000&is=BBBBB2BBEY4vGl2BBCBBtBBE1RmsqBBB8BsrBu0rCBE48CRBeeBS2hWTBBBQeQBOn2soYggyUig0CBlWZ0BNpKzisfZBBBBBiOfnE6Bkg7OxibBBBBBBBHCBBBBBBhIcb9YBoBXcBXBR7BBUUsJBCBBBBBBBBJWBBBj3BBBZeGB2BB05MCBBHBBCgEBBBBBB94UMgTdJMtEcpMBBBQBBBniBccypwswB47kNBBBBBBBBBBBBBhcjG6BBJM2L4Bk9BwHBQmIBRBBCzmz1BBCTClBBrbBBC4ehueB57NG9aJBBBBBBBBBBBBBB&iv=8&qt=0&gz=0&hh=0&hn=0&tw=null&qc=-8&qd=-8&qf=1920&qe=1017&qh=1936&qg=1096&qm=300&qa=1920&qb=1080&qi=1920&qj=1080&to=00&po=1-0020002000002120&vy=&qr=0&url=https%3A%2F%2Fwww.chess.com%2Flive&confidence=2&pcode=playwireprebidheader597261727146&callback=MoatNadoAllJsonpRequest_72083190” was loaded even though its MIME type (“text/html”) is not a valid JavaScript MIME type.
live

fun-hooks: referenced 'registerAdserver' but it was never created instrument.ts:129:35

fun-hooks: referenced 'adpod' but it was never created instrument.ts:129:35

The script from “https://eus.rubiconproject.com/usync.js” was loaded even though its MIME type (“text/html”) is not a valid JavaScript MIME type.
usync.html

Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified

Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified

Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified

Content Security Policy: Ignoring “'unsafe-inline'” within script-src: ‘strict-dynamic’ specified

Content Security Policy: Ignoring “https:” within script-src: ‘strict-dynamic’ specified

Content Security Policy: Ignoring “http:” within script-src: ‘strict-dynamic’ specified

Cookie “SIDCC” will be soon rejected because it has the “SameSite” attribute set to “None” or an invalid value, without the “secure” attribute. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite aframe

Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://tpc.googlesyndication.com’) does not match the recipient window’s origin (‘https://www.chess.com’). aframe

An unbalanced tree was written using document.write() causing data from the network to be reparsed. For more information https://developer.mozilla.org/en/Optimizing_Your_Pages_for_Speculative_Parsing container.html:8

Use of the orientation sensor is deprecated. trycatch.ts:149:24

The resource at “https://www.chess.com/bundles/web/fonts/chessglyph-regular.b1ed32cf.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. live

The resource at “https://www.chess.com/bundles/web/fonts/montserrat-700.5e7b9b6f.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. live

The resource at “https://www.chess.com/bundles/web/fonts/montserrat-800.92157f3f.woff2” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly."

 

*wipes away vomit from mouth* sorry about that.

Avatar of Zoele

<div id="piece-5" class="piece square-0501" style="background-image: url(&quot;//images.chesscomfiles.com/chess-themes/pieces/metal/150/wk.png&quotwink.png;"></div>

I'm guessing chesscomfiles.com is having some verification issues. https vs http for example.

Avatar of mrmojorisin_jerl

any solution? btw, im on chrome.

 

Avatar of Zoele
rimbaudel wrote:

any solution? btw, im on chrome.

 

Chrome theory: Clear all your cookies, and update chrome to the latest. Don't use any proxies. Step down your protection on cookies to "Allow all cookies".

 

(Basically my Chrome install works fine. I'm trying to break it though. If I do I'll let everyone know)