Chess.com running very slow?

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Stevegough1

Since yesterday morning, Chess.com has been very, VERY slow responding (loading a new page / next game).  I thought it was my computer at first, but every other website I access is as fast as usual (I am on 60 Meg Broadband).  I have tried firefox, IE and Chrome, and it is the same on all 3.

Basically the fault is each time I click on any link on the site, it takes about 3 minutes for the page to appear. 

Is anyone else having this problem?

upen2002
Stevegough1 wrote:

Since yesterday morning, Chess.com has been very, VERY slow responding (loading a new page / next game).  I thought it was my computer at first, but every other website I access is as fast as usual (I am on 60 Meg Broadband).  I have tried firefox, IE and Chrome, and it is the same on all 3.

Basically the fault is each time I click on any link on the site, it takes about 3 minutes for the page to appear. 

Is anyone else having this problem?

@member Stevegough :I haven't had any problems like this. Please contact www.chess.com staff. They can help you

Rogwilco

Very slow for me too this morning.  (UK)

jaclyn

Hi guys, are you still having the issue? Is this happening on every page (online chess, live chess, tactics, forums) or just certain ones?

chessbond001

it is happening only on live chess for me . 

Tommy_Zephyr

Laughing mine seems normal

kayak21

Mine has been slow for a couple of days on chrome. Thought it was my pc but it's not.

welzyj2

Mine has been too slow

Stevegough1
jac1yn wrote:

Hi guys, are you still having the issue? Is this happening on every page (online chess, live chess, tactics, forums) or just certain ones?

Hello, it was on every page, link, message etc.  It was happenning on my laptop, my desktop PC and on my Ipad.  About an hour ago, it cleared up on the IPad, but the laptop was still 3 minutes per page/ link / etc. 

I then shut down and rebooted my laptop, and it has now cleared on there - each link / game / message I click on is back to its normal 1 to 2 seconds to load.   

Maybe it was a combination of a couple of problems?

All ok now.

welzyj2

Mine is only on online chess

kayak21

Just re-booted mine, it seems a bit better now.

kayak21

I use chrome too. Don't know what version but it keeps going off. I have to switch to IE sometimes.

kayak21

All seems well at the moment.  Laughing Fingers crossed.

Stevegough1

Just a quick update. I have had absolutely no problems with speed in the three weeks since the initial couple of days which I was talking about in my original post.

glowstixx

live is running super slow- i cant even play a decent game because im rushing for time

KingsKnightF-3

Yesterday I experienced a little delay after clicking to move to the next game.

I chalked it up to the radical speeds of my primitive Internet provider, but my delays were only 3 to 5 seconds no where near 3 min..

This morning I had a new update for Adobe flash player and my computer is presently downloading Windows updates for installation.

Maybe the Adobe flash and Windows updates will fix the problem.

I see Chess.com support has been contacted. They should know and be able to fix or lead you to the fix of the problem...

(Good luck!)

Stevegough1

All old history now, KingsKnightF-3.  It only happened for a couple of days.

Positional_Sacrifice

Lag while I play live chess

KingsKnightF-3

the messenger must have been slow too, I just received the message early this morning

Stevegough1

Ah! that's because I sent it while I was in a small time - warp...Laughing

And - Positional_Sacrifice - I think the lag during live chess affects everybody to a greater or lesser extent - I am on a 'high speed' broadband (60 Megaloggas per trybytoskim download Wink) - a lot is down to your system / pc / provider / phone connection.    Don't really think Chess.com's server's are at fault.