Chess.com Videos not working

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ArtificialIsolation

Hello Help and Support.

I cannot view any videos. All i get is a black screen. It was working fine a few days ao.

Thanks.

PJK.

EDIT :: Pressing CONTROL + F5 whilst on the page i was trying to view has solved the problem. It seems my cache needed clearing.

spots100

I'm not Help or Support, but I think your computer is mesing up, like not geting the info it needs to show the video. Did you move (to a diffrent house) lattly? If so that's probly why it's messing up.

ArtificialIsolation

Thankyou for the reply spots100.

I figured out what it was. My Cache needed emptying (The help files).

CONTROL+F5 when on a page clears the cache.

spots100

You're welcom!

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|        WELCOM          |   <-mat

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TiramisuEatYou

Ctrl+F5 helped me as well. Thank you!

Martin_Stahl
iqraanmirza wrote:

Hello, Chess.com my video is black and it shows something like this

Is that the iOS app?

iqraanmirza
Martin_Stahl wrote:
iqraanmirza wrote:

Hello, Chess.com my video is black and it shows something like this

Is that the iOS app?

Well i found the reason its my connection