ji55555 wrote:
chess.com just closed my other account with diamond membership deue to a mistaken claim of sandbagging. I just got disconnected from multiple games due to unstable internet . now I want to cancel my diamond member ship but I can no longer log in to the acclunt after it wss closed and if chess.com reopened my account will the membership be renewed automatically on the new month how can I cancel it nie ??
You can open a ticket with support, but if an account is closed it should not renew membership.
https://support.chess.com/article/346-contact-us
K