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Avatar of Benedict610

When I try to change the background and avatar of my club on the chess.com app, it doesnt work!😭

Avatar of eryxc

It’s hasn’t works for about 2 months but I keep forgetting to make a forum on it...

Avatar of eryxc

But the avatar you can change on the app by scrolling allllll the way to the bottom on the left side to settings, go to the second option, and change avatar

Avatar of jdcannon

Which app? 

Avatar of Martin_Stahl
jdcannon wrote:

Which app? 

 

Android doesn't have Clubs, so can't be that. I assumed the OP meant the website.

Avatar of eryxc
jdcannon wrote:

Which app? 

The chess.com app?

Avatar of Martin_Stahl
eryxc wrote:
jdcannon wrote:

Which app? 

The chess.com app?

 

In general, when referring to the app, the standalone iOS or Android app is assumed. If you mean the website, the problem, and possible solution, would be different.

Avatar of eryxc
Martin_Stahl wrote:
eryxc wrote:
jdcannon wrote:

Which app? 

The chess.com app?

 

In general, when referring to the app, the standalone iOS or Android app is assumed. If you mean the website, the problem, and possible solution, would be different.

It’s happening on the iOS for me

Avatar of Martin_Stahl
eryxc wrote:
Martin_Stahl wrote:
eryxc wrote:
jdcannon wrote:

Which app? 

The chess.com app?

 

In general, when referring to the app, the standalone iOS or Android app is assumed. If you mean the website, the problem, and possible solution, would be different.

It’s happening on the iOS for me

 

iOS on a web browser? Or the standalone app? Maybe I need to get access to an Apple mobile device and see what is in the newest app, if it's that.

Avatar of eryxc

App iOS for me but I am on a 6s phone... but that shouldn’t be a problem, right?

Avatar of jdcannon

6s phone could be the problem  You never know. That is why we ask.  Let me check on this and I will get back. 

 

 

Avatar of eryxc

Oh ok

Avatar of manekapa

I run the app v3.8.55 on iPhone 6 and I don’t see a club access option.

Are you running the beta version of the app?

Avatar of eryxc

I am in the beta chess club as well yes

Avatar of manekapa

If you're accessing web pages through the app, then you're working with an embedded browser which may not have the full functionality of a stand alone browser.

Avatar of Martin_Stahl
eryxc wrote:

I am in the beta chess club as well yes

 

This beta club, https://www.chess.com/club/chess-com-beta, won't impact beta on the app, just the website. Though, do you have the same problem when logging directly into the site with the browser, bypassing the app completely?

 

I believe there is a filesize limit as well, so you might verify that isn't the case. 

Avatar of eryxc

Same problem on the computer

Avatar of Benedict610
manekapa wrote:

I run the app v3.8.55 on iPhone 6 and I don’t see a club access option.

Are you running the beta version of the app?

You go to daily tournaments, and then it looks just like the website. 

Avatar of eryxc

That’s what I do to see my alerts everyday and am typing to you from the app

Avatar of Benedict610

yeah. also you can just go to forums right off