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Avatar of Simonplaysbadchess

Hello I tried to verify my CM title but somehow i dont get it on my profile, shat is the problem chess.com support? I also answered all emails but dont get any response

Avatar of justbefair
Simonplaysbadchess wrote:

Hello I tried to verify my CM title but somehow i dont get it on my profile, shat is the problem chess.com support? I also answered all emails but dont get any response


So you got an email from chess.com' regarding your title verification? How long ago was that?

Avatar of Simonplaysbadchess

3-4 days

Avatar of justbefair
Simonplaysbadchess wrote:

3-4 days


I would ask you to be patient for a while. As I understand it, there is just one guy who handles all those requests. I have no way to reach him directly.

Avatar of Simonplaysbadchess

Yea i just wasnt sure as my FM friend told me he got it very fast

Avatar of Martin_Stahl
Simonplaysbadchess wrote:

Hello I tried to verify my CM title but somehow i dont get it on my profile, shat is the problem chess.com support? I also answered all emails but dont get any response


Staff requested additional information. Did you provide that?

Avatar of Simonplaysbadchess

Yea i told everything i got asked for

Avatar of CelinetheSlime2026
Simonplaysbadchess wrote:

Hello I tried to verify my CM title but somehow i dont get it on my profile, shat is the problem chess.com support? I also answered all emails but dont get any response


It takes some time. It could take a few weeks to months. It took my title about a month to be verified. Did they ask for additional information? They most likely will, and you once you give it to them, it takes some time for them to verify everything and put the title on your profile. 3-4 days is fine, they will reach out soon.

Also, congratulations on your title!

Avatar of Rogue_King
Simonplaysbadchess wrote:

Yea i just wasnt sure as my FM friend told me he got it very fast

Took me a few days to a week. I know you're pumped up from becoming a CM, but you'll get it before long.

Avatar of Simonplaysbadchess

Ah okay tysm @CelinetheSlime2026 and congrats to you too for getting your first title

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